Customer Deal Desk Drafting Specialist-French& Czech language

Job Description

Key Responsibilities

• As a member of the Customer Deal Desk organization, you will prepare complex contractual documents-including Master Agreements, Ordering Documents, Amendments, and Extensions-based on input from Sales and in compliance with Oracle policies and processes.
• Manage the end-to-end contracting process, collaborating with internal teams (Finance, Legal, Revenue Recognition, Business Practices, etc.) to ensure compliance and minimize risk.
• Coordinate and facilitate discussions among Sales and internal stakeholders, clearly summarizing and explaining key contract terms and obligations to support smooth execution and a positive buying experience for our customers.
• Ensure the contracting process is completed efficiently, consistently, and in line with Oracle's strategic goals.
• Gather, analyze, and communicate stakeholder requirements, ensuring expectations are understood and met.
• Proactively identify issues, recommend solutions, and implement improvements to drive value.

Preferred Qualifications

• Bachelor's degree, Paralegal Certification, or equivalent relevant experience.
• Strong computer skills, particularly in MS Office (Outlook, Word, Excel, PowerPoint).
• Proficiency in French, Czech and English required
• Commitment to delivering excellent internal client service.
• Serve as a key point of contact for internal queries via phone and email.
• Handle a range of administrative tasks and provide support to team members when needed.
• Build effective relationships with internal clients and teams.
• Support the sales team with key accounts and urgent requests.
• Engage in continuous personal and professional development, setting and reviewing objectives and attending training as required.
• Display strong self-motivation, a collaborative attitude, and effective communication skills at all levels.
• Manage workload and priorities professionally, demonstrating flexibility and a positive approach.
• Previous customer service experience is an advantage.

What we will offer

• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your mental health
• Core benefits such as medical, life insurance, and access to retirement planning
• An inclusive culture that celebrates what makes you unique

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Qualifications

Career Level - IC2

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.