Debt Recovery Specialist (f/m/x) - (French Speaker)

About Otovo

Founded in Oslo, Norway, Otovo aims to change the way people consume energy in their homes by offering a better, cleaner, and more affordable solution: photovoltaic (PV) solar panels.

Over the years, Otovo has developed a marketplace and digital tools that allow customers to quickly receive offers for solar installations. With our technology, we efficiently connect customers and installers to make solar energy more accessible across Europe.

About the Role

We are looking for a motivated (Junior) Collections Specialist to join our European Operations Center. In this role, you will support the Finance team by managing outstanding receivables and maintaining clear, professional communication with our customers.

This position is ideal for someone at an early stage of their finance career who wants to grow in an international and purpose-driven environment.

Your Responsibilities

• Manage a portfolio of overdue customer accounts
• Contact customers via phone and email regarding payments
• Set up and document payment plans
• Process payments and support cash allocation
• Ensure accurate account reconciliation
• Support collection targets and quality standards

What Is Expected From You

• 1-2 years of experience in collections, billing, or accounts receivable (or relevant internships)
• Fluency in French and English
• Basic understanding of collection and reconciliation processes
• Confident with Excel; ERP experience (e.g. NetSuite) is a plus
• Structured, reliable, and detail-oriented working style
• Customer-focused mindset and strong communication skills

What Do We Offer You?

• Salary of 24.000-26.000€ depending on experience + comissions
• Transport card (tax benefit)
• Restaurant card (tax benefit)
• Hybrid working model
• Full remote work for up to 4 weeks per year
• Nursery support
• Health insurance
• Optional pension plan
• Language learning support
• Friday beers in the office
• Free fruit and coffee
• Career development opportunities
• An international team and a mission that truly matters

Otovo is a mission-driven company with an innovative culture that values employee well-being and professional development.
If you want to build your career in finance while contributing to the energy transition, we'd love to hear from you.