French Advisor for Airbnb - Porto, Portugal

We are Sitel - We are Partners, we are Leaders, we are Experts - To our Associates, we Empower Humans and Enhance Brands. We are looking for fluent French Speakers to become part of Sitel Team in Portugal. Able to deliver high-quality service across multiple platforms (email, phone, chat and other support channels). Challenge yourself! We are happy to be the company where you can develop your talent in a high-energy multicultural environment. Sitel Customer Support will boost your knowledge in worldwide leading brands’ strategy, customer behavior, and market knowledge for life. About Airbnb :) Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodation around the world online. With world-class customer service and a growing community of users, our client offers the easiest way for people to earn extra money from their available space and showcase it to an audience of millions. We value

• Trust and Passionate people, able to Inspire others and Add value showing Empathy
• English as a 2nd language
• Strong in communication and interpersonal skills (written and verbal)
• Able to pick up new technology quickly
• Availability to work 8 hours/ day, 40 hours/ week, rotating shifts (Monday to Sunday)

*For non-EU applicants it is mandatory to hold a valid work permit We offer you

• Competitive salary (14 months/ year)
• Monthly performance bonus
• Monthly meal allowance
• Relocation package to Portugal (travel + 3 months of accommodation)
• Help in finding accommodation in Porto
• Language bonus (14 monthly payments per year)
• Recognition program for referral friends
• On-site kitchen, fresh fruit twice per week, and vending machines with employee discount
• Great office location with easy access by public transport (metro + bus + train)
• Private Healthcare + Dental insurance
• English speaking Doctor on site
• Training and continuous updates fully paid
• Regular Careers Opportunities based on your internal job performance, including the management position

Come and join our happy family, warm and sunny Porto is waiting to welcome you! Take your time to decide (not too much ...) - Choose Sitel!