French Customer Support to Glooko/Diasend

Glooko/Diasend are now looking for a full-time French-speaking Customer Support Representative to their international support team in Gothenburg. You will work in a team of five and be responsible for the French market, as well as assist other markets. Main responsibilities include;

• Telephone calls and e-mails from patients, healthcare providers and retailers
• Registration, administration of deviations and follow-up work
• Handling customer complaint issues
• Proactively inform customers and retailers about promotions and offers
• Support the international sales team

Who are you? We are looking for a proactive and solution oriented person. Someone who has ability to create good relations with both customers and co-workers. You are a team player who enjoy working at a high pace and towards set goals. You are analytical and pedagogically oriented to serve good customer service. You like working in a dynamic environment. We believe you have some form of higher education, with a few years of experience from customer support. As you will be responsible for the French market, it is a requirement that you communicate in French and English fluently. It is a merit if you have any other language skills such as Dutch, German or Swedish.  What can Glooko/Diasend offer you? This is a full-time employment and you will be employed by Glooko/Diasend. Placement is in Gothenburg at their local office. Glooko/Diasend offer a very stimulating challenge in an established, stable international company. We are looking for someone who wants to be a part of our organization for the future with great influence and responsibility. Is this you? If so, don’t hesitate to apply. Visit our Career page for more information about us http://karriar.pspartner.se/diasend/   Please submit your application as soon as possible – we cannot wait to find our new passionate teammate!