French Eg Buffer

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

We are seeking a highly motivated and customer-oriented Customer Service Representative to join our growing team. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring a positive experience with our products or services. You will handle a variety of customer inquiries, resolve issues, and build strong relationships with our valued clientele.

Responsibilities

• Respond promptly to customer inquiries via phone, email, chat, and social media.
• Provide accurate and helpful information about products, services, and company policies.
• Resolve customer complaints effectively and efficiently.
• Assist customers with troubleshooting and technical issues.
• Process orders, returns, and exchanges.
• Document customer interactions and feedback in our CRM system.
• Identify and escalate critical issues to appropriate departments.
• Meet individual and team performance targets.
• Stay updated on product knowledge, industry trends, and customer service best practices.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!