French Speaker AR & Collections Specialist

French Speaker AR & Collections Specialist
Would you like to utilize your language skills while supporting world-class food products you can truly connect to? Are you a solution oriented person who does not hesitate to pick up the phone in order to be effective? Added value, ownership, process improvement are not just terms for you, but something you are keen on?

Then this opportunity is just for you! Do not hesitate, apply today!

What we ask:

• At least 1-2 years of relevant experience in Accounts Receivable & Collection field at an SSC or a multinational environment
• Proficiency in English and French languages
• University or college degree in finance & accounting, business administration or a similar field is an advantage
• Excellent communication, interpersonal and analytical skills
• Proactive and outcome-focused attitude, eagerness to learn
• SAP knowledge
• Confident Excel skills
• Self-motivation
• Strong stakeholder management and consultancy skills
• Results-oriented and customer-oriented

What we offer:

• Cafeteria package
• Home office and sustainable travel allowance
• MetLife life- and accident insurance
• Medicover package (Spring White & Hospital+)
• Annual bonus
• Home office opportunity (3 days/week)
• Opportunity to bring in your ideas and to develop further
• Challenging tasks with real added value

Vacancy description:

Daily tasks:

• Managing the overdue invoices by contacting the customers and aligning within the sales organization
• Coordinate the order release process triggered by overdues and exceeding credit limits
• Handle customer queries and drive issue resolution
• Reroute disputes, deducted by customers, within the organization for further follow-up
• Business alignment meetings on overdue status, financial risks and procedures.
• Reporting (daily, weekly and monthly reports) on relevant financial developments and KPI's
• Manage relationship with external and internal customers (3rd party customers, account managers, sales and finance leadership, customer service, supply team, warehouse etc.) Manage customer ledger (up-to-date information about overdue items)
• Maintain customer documentation

Process Improvements & Projects:

• Initiate process improvements to eliminate manual work, reduce risks and increase customer value added activities
• Develop and implement changes in credit risk process. Participate in projects to improve the OTC processes E2E in terms of technology or quality improvement
• Participate in cross functional projects within the organization
• Support the team in process optimisation or other initiatives, maintain the Credit Risk database and contribute to the risk modelling framework.