French speaking Billing and Logistics Specialist

Company Description

Make a Difference - Clean Water for the World

At Veolia Water Hungary, we don't just process invoices - we help keep clean water flowing to people around the globe. As a market-leading membrane technology company with over 20 years of expertise, we design and manufacture cutting-edge water treatment solutions across three Hungarian locations: Budapest, Tatabánya, and Oroszlány.

We're a close-knit, supportive team that values stability, family-friendly working conditions, and meaningful work. Because clean water will always matter.

Job Description

What You'll Do

As our Billing & Logistics Specialist, you'll be a key player in ensuring our French-speaking customers receive seamless, accurate, and timely service. You'll own the full invoicing cycle, manage logistics escalations, and act as a trusted partner to both customers and internal teams.

Billing & Invoicing

• Create, process, and deliver a full range of invoices (pro-forma, intercompany, credit/re-bill, customs, cash-in-advance)
• Upload invoices to customer and government portals; onboard Veolia onto new customer platforms
• Collaborate with Finance and Collections teams to support credit block releases and reduce outstanding payments
• Partner with the AP team to streamline vendor invoice management
• Forward payment advice and perform accurate billing administration

Logistics & Order Management

• Manage return workflows and orders end-to-end
• Create delivery notes for third-party sales orders and support GR & IR processes
• Coordinate with the shipping department to organize expedited shipments
• Acquire and manage Proof of Delivery (POD) documentation
• Handle tank creation and management, and resolve BNRTA issues

Account & Dispute Management

• Serve as the primary point of contact for French-speaking customer queries
• Act as a data gatekeeper - ensuring customer information is accurate and up to date in our ERP system
• Investigate and resolve invoice disputes to support healthy cash flow
• Conduct root cause analyses to prevent recurring billing issues and continuously improve quality

What You Bring

Must-Have

• Advanced French and English (written and spoken)
• 2-3 years of experience in billing, logistics, order management, or a related field
• Strong attention to detail and a commitment to accuracy
• Excellent time management and ability to prioritize in a fast-paced environment
• Clear, professional communication skills - with both internal stakeholders and external customers
• Analytical mindset with solid problem-solving skills
• Customer-first attitude with a sense of ownership
• Proficiency in Microsoft Excel and Outlook
• Ability to come into the Budapest office 1-2 times per week

• Nice-to-Have

• University or college degree
• Hands-on SAP experience
• Familiarity with Salesforce.com
• Experience in customer service or order management environments
• Knowledge of an additional European language
• Lean / Six Sigma or process improvement mindset
• A natural inclination to mentor and support teammates

Why Join Us?

Join a motivated, professional team and enjoy a competitive salary alongside a comprehensive benefits package designed to support you at work and in life:

Meaningful Work - Value-creating challenges within a successful, environmentally conscious company

Financial Perks - Cafeteria allowance, birthday bonus, and employee referral reward

Health & Wellbeing - Medicare private health insurance, life insurance, and access to medical screening tests

Employee Support Program - Confidential legal, psychological, and health counselling whenever you need it

Family-Friendly Benefits - Dedicated family support, including start-of-school assistance

Growth & Development - Regular training opportunities to keep your skills sharp and your career moving forward

Flexibility - Home office opportunity to help you balance work and personal life

Stability - A safe, long-term workplace in the modern Váci Greens Office, Budapest

Qualifications

Additional Information

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.