French speaking Customer Service Advisor

Job Description:

Live Your Best Life in Lisbon: French Customer Service Opportunities!

Are you ready to trade your current routine for the sun-drenched hills and vibrant culture of Lisbon? We are currently looking for French-speaking Customer Service Advisors to join an elite team in Portugal's stunning capital.

What you'll be doing:In this role, you aren't just answering calls; you are a brand ambassador ensuring every customer feels heard and valued.

• Support Champion: Provide top-tier assistance via phone and email to resolve various customer inquiries.
• Information Expert: Use established procedures to deliver accurate, complete, and valid information.
• Accountability: Take full ownership of customer queries to ensure they are resolved quickly and professionally.
• Relationship Builder: Build meaningful, friendly connections with our community in every interaction.

What we are looking for:

• Language Proficiency: Fluency in French (C1/C2) and a strong working knowledge of English (B2).
• Tech Intuition: The confidence to troubleshoot basic technical issues related to systems, devices, and connectivity.
• Clarity: The ability to guide customers through complex procedures with patience and ease.
• Eligibility: You hold EU Citizenship, a valid Residence Card, or a Manifest of Interest.

The "Lisbon Perks":

• Health First: Private healthcare and comprehensive insurance plans are included.
• Competitive Package: An attractive salary coupled with performance bonuses.
• Relocation Support: If you are moving from abroad, we provide a support package to make your transition to Portugal seamless.

Ready to start your Portuguese adventure?Lisbon is waiting for you. Don't miss out on this incredible opportunity-apply today or message me directly for more details!

Required Skills:
• Performance
• Eligibility
• Capital
• Connectivity
• BASIC
• Support
• Clarity
• Salary
• French
• Ownership
• Accountability
• Healthcare
• Insurance
• Email
• English
• Customer Service