French-speaking Customer Service Representative - E-health - Porto

PORTO - TRINDADE - STARTING DATES:

• 07/09/2026
• 14/09/2026
• 21/09/2026

Passionate about customer service, new technologies and the world of digital healthcare?

Join an innovative European company that is revolutionising the daily lives of healthcare professionals and making access to healthcare easier through smart and human-centred digital solutions.

As part of the development of this new project, we are looking for French-speaking Customer Service Representatives to support users on a daily basis and provide a smooth, reassuring and high-quality experience.

Your mission? Be at the heart of the customer relationship by assisting users by phone and email, responding to their requests with professionalism, empathy and efficiency, while providing solutions tailored to each situation.

Why join us?
• A modern, dynamic and stimulating work environment
• The opportunity to join an innovative, meaningful and constantly evolving sector: digital healthcare
• A company focused on people, innovation and service quality
• A team culture based on collaboration, mutual support and professional development
• A meaningful project: helping simplify the daily lives of thousands of users and healthcare professionals
• Fluent French (native or bilingual level - C1/C2)
• English proficiency (independent/intermediate level - B2)
• Excellent interpersonal skills and a strong customer service mindset
• Comfortable handling phone interactions and responding to requests by email
• Interest in digital tools and good computer skills
• Active listening, empathy, attention to detail and team spirit