French Speaking Manager, Client Success

About the role:

As a Manager in the Client Success Organization, you play a critical role in coaching and developing teams to provide the highest level of client support ensuring every Gartner client receives value far exceeding their investment. Managers act as strategic partners in identifying opportunities across
verticals to improve service delivery and maximize client retention.

What you will do:

• Collaborate with leaders in the French market

• Lead a team of roughly 8 direct reports responsible for building and cultivating relationships within their aligned book of business ranging from senior C-level executives to more junior professionals for some of the world's most successful companies

• Coach, train, and develop individuals to achieve retention goals; create tailored development plans to further their career within the organization
• Foster a "client obsessed" team culture where learning and applying best practices is standard operating procedure
• Build continuous improvement strategies that align with team, client, and organizational priorities
• Collaborate with internal business partners to drive retention results across shared book of business
• Build highly effective teams by recruiting, interviewing, and assessing talent for the organization

What you will need:

• Business proficiency in French
• 3+ years relevant professional experience leading and/or mentoring others
• Proven track record of success fueled by a passion for delighting clients
• Strong communication, collaboration, prioritization, critical thinking, influencing, and change management skills
• Bachelor's degree preferred

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:92118

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