Inbound Department (French market) is looking for a French speaking Travel Consultant, Main mission is to be in charge of creating/quoting travel itineraries, answer questions, contact suppliers and guides to process the bookings and to provide the best service to our agents.
ROLE AND RESPONSIBILITIES
RESPONSIBILITIES
- Advice, create outlines and Travel itineraries for Tour operators/ Travel agents
- Make quotations/proposals and reconfirm bookings with/for overseas agents
- Understand about the existing and new products being offered by the company to be better able to fit the client requirements
- Ensure all sales are reported in Tourplan software for your sales report
- Strive to achieve a high ratio of conversions versus enquiries
- Make reservations with local suppliers and hotels.
QUALIFICATIONS
- Minimum 1 year of experience in Inbound.
- Bachelor’s Degree in Hospitality, Tourism, Business or other related field
- Good command of written and spoken English and French
SKILLS
- Ability to work under pressure in peak season periods within timeline
- High degree of customer service with an eye for detail
- Very detail oriented and service minded and execution skills.
- Good computer literacy (MS Office; Travel related software)