French VIP Sportsbook Manager

Our client, a leading global igaming company, is looking for a French VIP Sportsbook Managerto join their team. The ideal candidate is a passionate and results-driven professional who excels at engaging with players and delivering exceptional service. As a VIP Manager, your mission is to enhance and personalize the VIP player experience, fostering long-term loyalty and maximizing player value.

This role is office based and is being offers a basic salary from 2000-5900 net monthly depending on experience + up to 5900 BGN monthlybonus.

Role and Responsibilities

• Building and maintaining strong relationships with VIP players
• Analyzing player behavior and ensuring a personalized VIP experience that meets their needs
• Monitoring player performance and making informed decisions regarding bonus
• Resolving client issues promptly and effectively
• Ensuring compliance with relevant sportsbook regulations
• Meeting or exceeding KPI targets

Education, Skills, and Experience

• Native-level French (written and spoken)
• Fluent English (C2 level)
• At least 2 years of experience in Sportsbook igaming, including 1+ year in VIP Management for the French market(non-negotiable)
• In-depth knowledge of Sportsbook products and player behaviors
• Strong customer service and sales skills, with a proactive approach
• Detail-oriented with excellent analytical skills
• Willingness to work shifts based on business needs

What the Company Offers

• Office-based in Sofia, Bulgaria (no remote flexibility)
• Shifts are worked between the hours of 09:00-02:00 (no night shifts)
• Late shifts can be worked from home
• 2000-5900 net monthly salary (BGN)
• Comprehensive KPI-related bonus scheme of up to 5000 BGN monthly
• This role is NOT available on a remote or hybrid-remote basis but is FULLY office-based apart from late shifts

Apply with your CV inEnglish, sil vous plait!

*JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU. We act on behalf of numerous clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.

Department CRM and VIP Role VIP Account Manager Locations Sofia Monthly salary BGN2,000 - BGN5,900 Employment type Full-time