Functional Consultant (French speaker)

About Us

At Nextlane, we don't just develop software solutions - we create the future of the automotive industry.

We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.

We believe in the value of every team member, offering opportunities for you to develop and contribute to meaningful solutions.

So... What does it mean to be a #Nextlaner?

• Be part of a growth-oriented culture.

• Collaborate with colleagues from all over the world.

• Believe in the Power of ideas and the diversity of thought.

• Be committed to provide an environment where you can learn, grow, and collaborate on projects that make a global impact.

Our success is measured not just by results, but also by the growth and satisfaction of those who are part of our company.

At Nextlane, you'll have the opportunity to innovate, push boundaries, and work on solutions that are transforming the automotive world.

About the role:

Nextlane is Building a Customer Training Center of Excellence to scale knowledge and drive adoption of Nextlane products across regions.

To join the Center of Excellence, we are hiring Functional Consultants to create a centralized team focused on developing online training and certification content, delivering paid remote training, and offering in-person sessions when required.

This team will need to support multiple products in multiple languages, ensuring consistency and quality across regions. You will work closely with local teams across multiple European countries, contributing to a truly international collaboration environment where knowledge sharing and cross-border teamwork are key to success

Your Responsibilities:

As a key member of the team, you will be responsible for:

• Configure, deploy, and support the rollout of Nextlane solutions, ensuring a smooth and successful customer go-live

• Design, create, and maintain clear, high-quality training materials and product documentation

• Develop engaging online training and certification content aligned with product evolution and customer needs

• Deliver paid remote training sessions and support on-site training when required

• Adapt training content to support multiple languages and regional requirements

• Ensure consistency, quality, and best practices across training programs, products, and regions

• Provide remote go-live and post-go-live support to ensure user confidence and adoption

• Collaborate in cross-functional and transversal initiatives with Sales, Support, L&D, Product, and other internal stakeholders
• Develop and deliver high-quality training and certification content to drive customer adoption of Nextlane solutions

• Configure and support the rollout of Nextlane products, including remote go-live assistance

• Deliver paid remote training sessions and support in-person training when required

• Ensure consistency and quality of training across multiple products, languages, and regions

• Act as a functional expert and trusted partner for customers, collaborators, and internal teams within the Customer Training Center of Excellence

What We're Looking For:

• Experience:

• Experience delivering user training, onboarding, or functional consulting within a software, ERP, or SaaS environment

• Proven ability to design and facilitate engaging training sessions, both remotely and in person

• Experience supporting software deployment, configuration, and go-live activities

• Exposure to project-based environments, with an understanding of implementation timelines, dependencies, and customer expectations

• Experience working with international customers or multi-market environments is a strong advantage

• Languages: At least B2 in English and fluently in French. Other european language can be a bonus

• Communication: Strong communication skills, both verbal and written.

• Excellent verbal and written communication skills, with the ability to explain complex functional concepts in a clear and structured way

• Confident training facilitator, comfortable engaging diverse audiences and adapting communication style to different user profiles

• Ability to collaborate effectively with internal teams and act as a trusted point of contact for customers during training and rollout phases

• Technical Skills:
• Strong understanding of software solutions, ERP systems, and business process flows

• Solid knowledge of business management fundamentals, with basic accounting principles as an advantage

• Familiarity with project management concepts and tools used in implementation and training contexts

• Proficient with office productivity and content creation tools (e.g. presentations, documentation, online learning platforms)

• Ability to translate functional and technical features into practical, user-oriented training content

• Interpersonal Skills:

• Strong interpersonal skills with a customer-focused and service-oriented mindset

• Analytical and structured, with the ability to synthesize information and adapt content to different audiences

• Proactive, organized, and comfortable working in a fast-paced, evolving environment

• Collaborative team player, able to work effectively across functions and cultures

Our Recruitment Process:

1. 30-minute introductory call with our Talent Acquisition Specialist.
2. 45 mininterview with 2 members of the team.

1. 45 min interview with the hiring manager on site.

What We Offer:

We understand that flexibility and trust are essential for our teams. Here are some of the benefits we offer:

• Hybrid Work: Rotational model, 2 days onsite, three days remote.
• Annual Payments: 14 payments per year (12 monthly payments + 1 summer bonus + 1 Christmas bonus in November).
• Meal Voucher: €10.20 per working day.
• Vacation: 23 vacation days, plus 24th or 31st December off.
• Language Training: Access to group classes in Spanish, English, or French.
• Private Medical Insurance: Multicare coverage.
• Teambuilding: Join us for memorable afterworks and team activities!

Diversity, Inclusion & Belonging

At Nextlane, we are committed to creating a space where everyone feels valued and respected. We firmly believe that diversity in experiences and backgrounds strengthens our culture and drives innovation.

• Support for people with disabilities. If you need any adjustments during the recruitment process, let us know so we can provide the best possible experience.

• Equal opportunities for all: We welcome applications regardless of age, gender, origin, disability, or any other characteristic protected by law.

Join Nextlane and become part of the technological revolution in the automotive industry.

Discover why we are a great place to develop your talent!

Department Customer Excellence Locations Portugal - Porto Remote status Hybrid