Global Account Manager - French speaking

Hello there! We're Vodafone Intelligent Solutions (also known as _VOIS) and we're looking for a

Global Account Manager

Your role in a nutshell:

As a Global Account Manager you will manage top global customer relationship for Vodafone International Enterprise accounts, aligning operating companies, partners and to drive profitable and long-term revenue contribution, customer satisfaction and increased market share from integrated product, service, converged/unified communications and mobile solutions.
By having a strong multicultural attitude you will build strong relationships with decision makers (C-Level) & account owners (local account managers on the customer's footprint) based in a particular country ,take sales responsibility for their revenue growth through increased penetration by proactively advising them during their digital transformation journey.

What you'll do:
• Ensure the achievement of strategic business objectives set for the unit by elaborating implementation methods
• Deal with large multinational companies
• Act as a single point of contact and coordinate international sales projects including customer HQ, sales manager within the account team and pricing specialists
• Develop account plans based on global footprint, including next steps for the NAMs/ISAMs/DBAMs and leads the opportunity-driven account teams
• Provide metrics, analysis, evaluation, and direction for market positioning, value propositions, and differentiation of the marketing programs to support funnel creation
• Build strong relationships with Vodafone`s global partners (+40 countries) by working closely with the Partner Markets team, to ensure seamless customer experience across our global footprint
• Ensures delivery of all financial targets including revenue, mobility, IoT and cloud, grow market share and net margin contribution, as well as responsible for the delivery of the P&L
• Work close together with the Pricing & Bid team's (plan, execute) - prepare account plan and execute together with the local account managers/Bid/Pricing team in line with targets cascaded down from the Regional Sales Leadership
• Advise on sales target allocation
• Involvement in global/local deals & negotiations
• Handles complex and/ or non-standard issues requests on the customer's footprint (global)
• Introduces new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers
• Prepare and delivers quarterly business reviews
• Decides quality levels, functionality and capability of services for specific customers in conjunction with the Global Service Manager; ensures Service Improvement Plans are followed-up upon and that NPS targets are met

What you'll bring to the team:
• 4+ years of sales environment experience
• Previous experience in leading people or teams is an advantage
• Project Management skills
• Ability to lead, drive and manage an international and distributed team (NAMs, ISAMs, DBAMs, Bid, Pricing team)
• Knowledge of CRM system: salesforce.com or Ignite
• Experience in direct communication (by written, phone and/ or in person) with Strategic Enterprise customers
• Experience in inbound and outbound sales functions
• Data analysis experience, to be able to understand relation between data and drive growth based on the insights identified
• Proficiency in English and French
• University Degree

In return we provide you with:
• A dynamic environment where innovative ideas are always welcome;
• A collaborative community where your professional goals and work are supported by a diverse team;
• A supportive internal coaching and mentoring culture;
• Opportunities to participate in company activities and Vodafone Foundation events;
• Corporate assets including a laptop and mobile phone with Vodafone RED subscription (unlimited talk, text message, and data within the EU)
• Vodafone HOME discounted fleet services for employees and their friends & family
• Cafeteria package;
• Private Medical Services;
• Employee Assistant Program to support your wellbeing and mental health;
• Currently, we are trialling a flexible and hybrid way of working to ensure our colleagues' wellbeing and health & safety; we combine working from home with meeting max 2 times/week in our fully refurbished, digital office in Budapest

What you need to know about us
We are the engine that powers Vodafone around the world: our work impacts millions of people around the globe every day. If you want to experiment and learn fast, integrated into an international, multicultural and inclusive team, then _VOIS is the place for you.

#movewithus #_VOIS #VOISHU #LI-Hybrid