HCP Engagement Ambassador with English/German/Dutch/French/Ukrainian

Helprise is an organization that combines global reach with local talent. We work for companies that value quality, partnership, and responsibility, creating teams that really work. By precisely matching skills and business needs, we connect specialists with projects where their knowledge has a real impact. By joining us, you become part of an environment where matching is not a coincidence, but a decision.

Today we are looking for an HCP Engagement Ambassador with English/German/Dutch/French/Ukrainian to act as the primary point of contact for Healthcare Professionals (HCPs), Healthcare Organizations (HCOs), and internal stakeholders across the entire engagement lifecycle. This role requires exceptional communication skills, a service-oriented mindset, and the ability to navigate a compliance-driven environment while ensuring a smooth, positive experience for all parties involved.
YOU WILL

• Handle inquiries related to onboarding, activities, contracts, travel, invoicing, and payments.
• Route requests to specialist teams (contracting, payments, ToV, etc.) and follow up to ensure timely resolution.
• Support offline contract execution and coordinate simple redlines with Legal.
• Coordinate travel requests and communicate arrangements for non-cross-border engagements.
• Provide guidance and support for post-engagement questions, including payments and ToV-related clarifications.
• Maintain accurate documentation and ensure all interactions comply with internal policies and industry regulations.

Requirements

• 3-5 years of experience in HCP engagement, customer service, or coordination roles within healthcare or pharma.
• Good understanding of the HCP compliance environment and basic transparency/anti-kickback principles.
• Strong communication skills and a "white glove" service mindset.
• Ability to manage multiple requests simultaneously while maintaining accuracy and professionalism.
• Fluency in English and German/Dutch/French/Ukrainian.
• Proactive, empathetic approach and readiness to work in a dynamic, international environment.

Benefits

Work flexibility
We give you the opportunity to adjust your work to your lifestyle. We offer flexible hours as well as the possibility of remote or hybrid work, depending on the role and your preferences.

Various forms of cooperation
At Helprise, you can choose the model that best suits your needs. We offer both employment contracts and flexible B2B cooperation options.

Basic benefits package
We care about the health and well-being of our employees - we provide private medical care, a MultiSport card, and life insurance.

Development on your terms
We provide an individual development budget that you can use for your professional growth. As a Lumina Learning partner, we also give you access to unique tools and the support of certified practitioners, so you can better understand your potential and strengthen your talents.

Integration and shared experiences
We regularly enjoy new experiences together and build relationships in an inspiring atmosphere. From cooking sessions, through yoga weekends in nature, to the thrill of escape rooms.