Help Desk Technician - French/Spanish (m/f/d)

The PROGRESS GROUP develops and produces tailor-made complete solutions for the precast concrete industry. Six decades of experience and the distinct innovative strength make the corporate group a global market leader.

In our mechanical engineering sector we develop innovative machinery for rebar processing in close cooperation with every customer. The successful implementation of the projects is based on qualified consulting, technical know-how as well as professional installation, on-site training and ongoing customer support.

Your responsibilities:

• You ensure efficient and reliable customer support for clients in France and Spain from our location in Bressanone
• As the first point of contact, you'll handle technical customer inquiries-either by phone or through our ticket system
• You schedule maintenance and repair work on our machines and coordinate these activities with our service team
• You actively contribute to the continuous improvement of machine quality and technical documentation

Your skills:

• Very good knowledge of the French and/or Spanish language
• Good knowledge of the German and English language
• Strong interest in technology, ideally with initial experience in technical support

What to expect:

• An interesting, varied and international working environment
• Excellent training and development opportunities
• A success-oriented and innovative thinking team
• Benefits of a modern company

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