HR Coordinator - Employee Lifecycle - French - 18 mth FTC

Perrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold. Help us do it.

External applicants please note: To apply to this position please click the APPLY button at the bottom of the application. (The SAVE button will only save your profile information but not submit an application for this open position.) Thank you.

Description Overview

As HR Coordinator - Employee Lifecycle Services, you will be part of our People Solutions function, our team of HR Rockstars with the mission of supporting delivering HR services that bring value to the organisation, while driving efficiency, effectiveness, and delivering a superior employee experience.

You will be responsible for delivering high impact HR services to Perrigo employees enabling them to be at their best by providing excellent support and timely resolution to all their HR related requests and administering all activities related to employee lifecycle processes, from Hire to Exit, ensuring they are consistently completed accurately, on time, in full compliance with defined standards and procedures, and to full stakeholder satisfaction.

Scope of the Role

Key responsibilities will include (but will not be limited to):

• Support colleagues throughout their employment at Perrigo
  • Be the first point of contact for a broad range of HR queries
  • Manage support requests raised by Perrigo employees, managers and HR colleagues, through to resolution or escalation
  • Ensure agreed service levels are met and issues are resolved in a timely manner, further escalating to the relevant specialist teams when required, in line with the People Solutions escalation process
  • Administer end-to-end lifecycle cases (e.g. Onboarding, compensation changes, letter generation, offboarding, etc.) leveraging People Solutions Standard Operating Procedures to provide superior employee, manager and candidate experience
  • Maintain employees' information in SuccessFactors and associated local and global HR & Payroll systems ensuring it is up to date, accurate and complies with GDPR/Data privacy & protection regulations, legal compliance and Perrigo standards.
  • Administer leave of absence requests (maternity, paternity, adoption, parental leave, etc.) ensuring all necessary details are appropriately recorded in SuccessFactors, other HR systems as needed as well as transmitted to payroll teams to ensure accurate payroll processing
  • Monitor & report on key data/dates over the lifecycle of employees, flagging any required actions (immigration, probation, etc.)
  • Proactively ensure all self-service information and guidance on all of our employee lifecycle processes, is up to date, relevant and accessible to all Employees and People Managers
  • Ensure a positive experience for all Employees and People Managers, even when processes and situations are challenging ones, by maintaining respect for individuals and delivering excellent customer service at all times.
  • Build relationships with end-users and stakeholders, understanding their needs and actively seeking their feedback. Follow up on their feedback and translate into concrete actions to improve performance and employee experience
  • Foster a culture of service excellence with your colleagues, role-modelling this and coaching other peers to deliver true best in class services to all

• Projects & Continuous Improvement
  • Own your own workload, identifying trends and undertaking improvement actions
  • Proactively lead / contribute to a variety of initiatives and projects aimed at improving the quality and timeliness of our services, as well as improving employee experience
  • Support provision of training to end-users & key stakeholders on People Solutions processes
  • Assist in testing upgrades and new system functionality as needed

• Other duties as assigned

Experience Required

Languages

• Fluency in French.
• Proficiency in one or more additional language would be a significant advantage (in particular Spanish, Portuguese or German).
• High level of English language proficiency as this is Perrigo's most widely spoken language.

Experience

• Previous experience as an HR Coordinator or similar role in HR shared services
• Previous experience with case management solutions desirable
• Previous experience with SAP Successfactors would be a significant advantage
• Efficient use of MS office and other key business tools;
  • Word to produce mail merges, letters, contracts etc.
  • Outlook to apply rules and manage folders, scheduling and diaries, build standardised templates.
  • Excel including Fx functions, pivots, charts, data analysis and presentation into day to day work.
  • PowerPoint for effective presentation of data including graphs and charts.
  • Sharepoint to upload shared materials and share and engage with projects and other functions.
• Awareness of relevant employment law and local regulations, including GDPR.
• Excellent interpersonal and collaboration skills required to work with all levels of business leadership, business users and functional teams.

External applicants please note: To apply to this position please click the APPLY button at the bottom of the application. (The SAVE button will only save your profile information but not submit an application for this open position.) Thank you.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by law. Our full Equal Employment Opportunity and Affirmative Action Policy Statement is available on our main career site in English and Spanish and will be provided in other accessible forms for persons with disabilities. #DIV