HR Services Intern (French)

The Estée Lauder Companies attracts the most outstanding people from diverse industries and nurtures their talents. Whether they work in one of our stores, on a production line, at our corporate headquarters in New York City or in one of our affiliates worldwide, our employees take pride in their contributions to our success.

Are you a motivated student looking to kickstart your career in HR while utilizing your language skills?
Do you dream of working in a supportive and dynamic environment that values your skills and fosters growth?

Look no further!

We are looking for
HR Services Intern (French)
to join our team in Budapest!

Estée Lauder is on the lookout for talented students like you to become part of our HR Services team. As an Intern, you'll be the first point of contact for our amazing employees, ranging from Make Up Artists to Managers, assisting them with our HR Portal, Systems, and Services.
The best part? You get to use your language proficiency, especially your French skills. What is more, you'll be part of our amazing, multinational team who're supporting 16 countries across the EMEA business region in 11 different languages!

Responsibilities

• Act as the first point of contact responsible for the accurate resolution of employee and manager inquiries and requests that are initiated via phone, the HR system/portal, or other access channels.
• Document all incoming queries and calls in the case management system and update relevant systems as needed.
• Work in partnership with HR teams in supported country and other local/regional/global teams.
• Deliver high-touch customer service by using professional and customer-focused approach.
• Ensure employee data privacy where appropriate, including confidentiality and protection of sensitive employee information.
• Understand scope of services, analyzes nature of requests and escalates items to others as defined.

About you

• Ongoing College/University Studies in Hungary: We value students who are keen to apply their knowledge in a real-world setting.
• Availability: You're willing to dedicate at least 25 hours per week to the role, and we offer flexible working arrangements to accommodate your schedule.
• Language Skills: Fluent in French and English, enabling effective communication with employees from various regions.
• Attention to Detail: Possess excellent data entry skills with a focus on accuracy and attention to detail.
• Adaptability: You can work with complex processes and adapt to country-specific requirements.

Why Choose Estée Lauder?

• A Welcoming and Friendly Environment: Our team is a bunch of fun-loving, multi-lingual experts who thrive on collaboration and teamwork. You'll feel right at home from day one!
• Real Responsibilities, Real Impact: Forget making coffee runs! At Estée Lauder, you'll be handling meaningful tasks, from resolving employee inquiries to updating essential HR systems. Your work will make a difference!
• International Exposure: Embrace the opportunity to work with teams from all over the world, broadening your horizons and enhancing your cultural understanding. From Budapest we support the following languages: French, Spanish, Italian, Dutch, Polish, Hebrew, Turkish, Romanian, German, Hungarian (and we can speak even more.)
• Room for Growth: We believe in nurturing talent! As an ongoing student, you'll have the chance to learn and grow professionally, setting you up for an incredible career in HR.
• Flexible Working Hours: We understand the importance of balancing your studies and work commitments. That's why we offer flexible working hours, including the option to work from home.
• Employee Discounts: As a valued member of our team, you'll enjoy exclusive employee discounts on our exciting range of beauty products! Treat yourself and feel fabulous with Estée Lauder's premium offerings.
• We can give a certificate for last semester's mandatory internship if requested.