Human Resources Operations Subject Matter Expert -Domain Trainee - French - Hybrid Bucharest

Ready to shape the future of work?
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Human Resources Operations Subject Matter Expert -Domain Trainee - French - Hybrid Bucharest

In this role, you will be working as Subject Matter Expert for a manufacturing client during transition, aiming for transformation of agenda success and new tool implementation. You are expected to have deep HRO domain knowledge which helps in picking right pain points and creating value through providing domain specific solutions.

Responsibilities
• Leverage appropriate advanced and sophisticated methods and approaches to synthesize, clean, visualize and investigate data as appropriate to deliver analytical recommendations aligned with the business need
• Consult to identify risks and opportunities that impacts the performance of the business and convert them into analytical solutions and provide appropriate actionable insights
• Identify and convert new savings opportunities through customer nuances, trending (deductions, payment etc.)
• Client Relationship management: Constantly communicate with client and internal stakeholders to build a strong relationship that is essential for seamless delivery of services
• Operational excellence - governance, weekly utilization, project prioritization, team resource optimization etc.
• Responsible for leading the design and implementation of an ERP solution-delivery of project deliverables including blueprints, functional and technical specifications, system configuration, testing, training, and go-live support.
• Identify and drive process improvement opportunities, projects aligned with business initiatives and customer needs.
• Collaborates inside the company with members of the team, peers and Operations council, with the client stakeholders or other internal teams to accomplish the allocated objectives.
• Contributes to the procedure and process maps design and updated, ensuring the nuances and details are captured.
• Contributes to defining the KPIs of the process.

Qualifications we seek in you!
Minimum Qualifications / Skills

• Language level: French and English C1
• Relevant experience of Human Resources Operations and SAP or other ERP project implementation experience is mandatory.
• Graduate with Basic Accounting Knowledge and analytical skills
• Good Leadership skills
• Should understand Operations KPIs
• Should have comprehensive knowledge customer onboarding process
• Ability to initiate & execute performance improvement plans
• Should have successfully completed performance improvement projects
• Ability to establish credibility and rapport with all key stakeholders, internal and client
• He/she should thrive in a fast-paced and ambiguous environment
• Should have done volume forecast & capacity planning
• Ability to handle pressure
Preferred Qualifications/ Skills

• Strong written and verbal communication skills paired with excellent presentation skills
• Excellent analytical skills, excellent communication skills and the ability to communicate actionable analytical findings to a non-technical audience in clear and concise language
• Adept at learning and applying new data, analytics methods and technologies; Possess analytic curiosity to seek out and develop potential solutions and drive continuous improvement; motivated by challenging, complex problems

Why join Genpact?
• Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.