ICT Operator with French

About Atos

Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. € 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

Do you thrive on problem-solving and enjoy working with people?

Join our team as a 1st line support in IT! Embrace the opportunity to tackle challenges, assist
customers, and be a crucial part of ensuring seamless technology experiences for all.

Your job in a nutshell:

As a ICT Engineer with French, you will provide daily monitoring support for the customers
infrastructure. You will perform operations from various IT fields - databases, applications or
systems. Junior ICT Engineer is expected to provide service 24/7 as a shift work as business never
sleeps.

What will you be doing:
• Registering, transferring and resolving basic issues related to IT technologies,
• Executing client's requests (SQL queries, jobs holding, log sharing),
• Monitoring client's environment on Visual Tom (VTOM),
• Patching and Packing
• Performing daily activities (reports, primary checks etc.),
• Communication with various teams as well as with the customer as a first point of contact.

Requirements:
• Very good knowledge of French (C1, written and spoken),
• Good knowledge of English (B2, written and spoken),
• Willingness to work on shifts (all: morning, afternoon and night),
• Experience in Linux and Windows,
• Experience in Visual TOM,
• Good communication skills and the capacity to work as a team player,
• Motivation for self-development,
• Problem solving attitude.

Additional Advantages:
• Experience in similar position
• Knowledge of ticketing tool
• Knowledge of ITIL process

Rewards and benefits:
• Wellbeing programs & work-life balance - integration and passion sharing events,
• Multisport cards,
• Hybrid mode of work from our offices in Bydgoszcz, Warszawa, Gdańsk, Łódź,
Kraków and Wrocław
• Benefits platform - culture, shopping, sport etc,
• Continuous learning programs and online courses,
• Private medical and dental care,
• Possibility to participate to charity and eco initiatives

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.

Learn more about us
At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here.

Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management - tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here