International Medical Advisor - French-speaking

About Cigna Healthcare

Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.

Our mission is to improve the health, well-being, and peace of mind of those we serve.

You'll join a globally recognized organization where trust, clear communication, and a positive culture shape how we work. Our leaders are consistent, approachable, and supportive, helping you maintain balance while doing meaningful work.

We look for people who thrive in collaborative environments, care about meaningful change, and want to grow in a company that puts people first. At Cigna Healthcare, your work contributes to better care experiences and supports customers through important moments in their lives.

About the Role

As a Medical Advisor, you'll be part of a multidisciplinary medical team supporting health and wellness programs for customers around the world. You'll help ensure high-quality, evidence-based clinical decisions while contributing to quality, cost containment, and customer satisfaction in a fast-paced, evolving healthcare environment.

What You'll Do

• Provide evidence-based medical guidance on claims and clinical cases, taking into account international standards alongside local regulations and customs
• Support the quality and effectiveness of case management, disease management, and other clinical services, helping ensure outcomes meet agreed quality standards
• Review clinical performance data and raise recommendations for improvement where gaps or risks are identified
• Collaborate with nurses, physicians, and operational teams to support continuous improvement initiatives within Clinical Operations
• Contribute to quality improvement and clinical management projects, taking ownership of defined workstreams and following them through to completion
• Support cost containment efforts through informed clinical input and participation in targeted projects
• Act as a trusted resource and educator, sharing clinical expertise and supporting the development of learning content for internal and external audiences

What You'll Bring

• Medical qualification with experience working in a clinical or medical advisory capacity
• Fluency in French and English
• Experience reviewing, investigating, and responding to clinical enquiries or complaints
• Ability to work effectively within multicultural, international environments
• Strong understanding of evidence-based medicine and clinical quality principles
• Clear communication skills, with the ability to explain clinical decisions to both clinical and non-clinical audiences
• Comfort managing competing priorities while maintaining attention to detail and quality

Skills

Soft Skills

• Clear and empathetic communication
• Collaboration across clinical and non-clinical teams
• Analytical thinking and sound clinical judgment
• Adaptability in changing or ambiguous situations
• Ownership and follow-through on complex work

Technical / Functional Skills

• Medical claims assessment and clinical review
• Quality assurance and clinical performance monitoring
• Case management and disease management support
• Root cause analysis and corrective action planning
• Development of clinical education and training materials

Nice to Have (optional)

• Experience supporting quality improvement initiatives
• Exposure to fraud detection or investigation
• Experience working with global or multi-regional populations
• Involvement in structured health outcomes or wellness programs

Why Join Us

• Competitive salary
• Multicultural and hybrid working environment
• Private Medical Insurance
• Employee Wellbeing Benefits
• Access to an Educational Development Program to support ongoing professional growth

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.