Internship in Client Account Management team with French

We are BNP Paribas S.A. (Branch in Poland), a part of BNP Paribas Group with 200 years of experience in banking. Since 2008, we are at the heart of Warsaw, and now we are also in a brand-new location in Krakow. As Corporate and Institutional Banking (CIB), we offer financial solutions for corporate and institutional clients in a number of locations globally.

Our Securities Services business line is a multi-asset servicing specialist. We are an exciting, dynamic, and growing operations centre; therefore, we are looking for candidates who are willing to be a vital part of the expansion of BNP Paribas' operational scope in Poland.

It's our values that drive us forward and are a cornerstone of our business. We rely on our strengths, which include stability, responsibility, expertise, and being a good place to work.

Internship in CAM with French (Client Account Management team)

As an Intern in Client Account Management team with French in our Warsaw office you will be handling communication with the clients and all involved parties to deliver required level of service.

Requirements:

• Fluency in English (min. B2) and French (min. C1)
• Graduate or pursuing last years of studies preferably in Finance, Economics, Accounting or similar
• Strong analytical skills and attention to details
• Proficiency in Microsoft Excel
• Interest in banking or other financial sectors
• Accuracy and client focus approach
• Availability at least 30 hours per week

Responsibilities:

• Team mailbox monitoring throughout the day
• Preparing daily reports (checklist, KPI etc)
• Proactive communication with business partners, responding to internal and external clients' queries
• Provide support to customers by managing their accounts and queries to ensure expected service level is provided.
• Provide support to senior staff in daily activities
• Work with deadlines and in fast pace environment
• Participate in meetings and training sessions to gain knowledge of team's practices and procedures

What we offer:

• Civil contract
• A paid internship followed by a possibility of permanent employment
• Hybrid work mode, 60% working from home within a month
• Multisport Plus Card available on preferential terms
• Full on boarding and induction programme
• Supporting and friendly work atmosphere
• Relevant trainings and development opportunities