Junior Operations Manager (f/m/x) - French Market

bonial helps you save time, money and paper!

We are a digital advertising partner for offline businesses - we support retailers in their marketing activities and help them find a new audience. Would you like to join and be a part of digitalisation of retail?

bonial is part of Axel Springer SE and is the leading "Drive to Store" partner in Germany and France. Every day we inspire millions of users by connecting them to their favourite shops and brands via our platforms "kaufDA" and "MeinProspekt" in Germany, and "bonial" in France.

As a Junior Operations Manager (f/m/x) for France, you will work from Berlin and focus on customer care by publishing retailer content on our platforms. Within a team of 7 members, you will actively work on publishing the right content, in the right location, and with the right parameters for our customers. Your main stakeholder will be the Sales team in Paris, but you will also cooperate with the Traffic Management and the Product teams in Berlin. You will report to Mathilde, our Team Lead Operations (France), who encourages a culture of independence and mutual trust, encouraging you to proactively reach out for help as needed or discuss any questions during the weekly meetings.

Your responsibilities:

• Manage content and brochure publications for your assigned customer portfolio
• Ensure the online content we publish meets high-quality standards
• Regularly communicate with our customers via email or calls
• Collaborate closely with other teams, including Campaign, Sales, and Product
• Support the offer creation process by managing workload and deadlines, communicating closely with our offshore teams, and ensuring both quality and quantity targets are met
• Contribute to process improvements and optimisations with your input

Your profile:

• Your French skills are excellent (C1-C2 level, including perfect spelling), and you are fluent in English
• You have a natural service-oriented mindset and you are comfortable communicating on the phone and by email
• You work autonomously, independently, and you pay attention to every detail
• You have experience in using MS Office and CMS; experience with Jira is a plus
• You are a true team player and you are planning to live in Berlin long-term
• Previous experience in a similar role is an advantage

What we can offer you:

Diversity - proud to be an equal opportunity workplace where we aim to enable everyone to show up as their full selves. We are committed to equal employment opportunity and to being a safe space regardless of race, religion, sex, sexual orientation, age, disability, gender, gender identity or gender expression.

Development - strong support for your professional development, backed-up by a feedback culture to help you identify your strengths and opportunities.

Wellbeing - we believe mental health is as important as being fit. That's why we're giving you free access to nilo.health, a mental health app. In terms of physical training, other than our awesome gym in the office, we also cover part of the subscription to the Urban Sports Club. We can also offer you a corporate pension scheme so you don't have to worry about your retirement.

Sustainability - together with our Green team, we offer you the opportunity to engage in projects that promote sustainability, environmental development and the impact that we make on our planet.

Flexibility - at the moment, we offer flexible hours, a hybrid setup, and the option of working from abroad. We offer 28 days of holiday, additionally, you get an extra day for each calendar year (up to 30 days) and other occasions (moving, working on a social project, etc).

Modern office - Zen Rooms where employees can pray, relax or simply have some quiet time; fully equipped gym in the office, and a roof terrace for amazing social events.

Free lunch - whenever you're at the office, we offer you different lunch options - and it's all on us! Enjoy your lunch at a nearby restaurant that partners with us! Hot and cold drinks, fruit, regular varied and healthy breakfasts and other snacks at the office are, of course, always available for free for our employees.

Social Culture - which encourages people to start conversations, build relationships and participate together in the community through regular team events.

If you think you could fit the bill, we'd love to hear from you!

You can check out our bonial_people Instagram or read more about bonial culture and tech on Medium.