This is a very important role within our European and Latin American team. The successful applicant will provide technical analysis, design, development, software installation and support to the Dublin based team. Working day-to-day with MRAS clients, the role involves gathering requirements, documenting them and communicating them to internal project teams and providing day-to-day support to the Project Manager.
For current clients, the role also includes developing customer upgrade paths and focused client solution roadmaps. In addition, the position involves working in a pre-sale's role demonstrating technical expertise and our ability to adapt our solutions to customers' environments.
The successful candidate must speak French and English fluently and have strong technical skills. Customer facing skills can be learn on the job, the successful candidate must have strong technical skills, knowledge of modern API development and system integration architectures.
Responsibilities
- Working with clients in early phases of projects defining the technical implementation strategy and illustrating how MRAS solutions fit within the customers' existing environment.
- Writing and presenting analysis and design documents.
- Installing software, troubleshooting software issues by running the product suite in debugging mode if needed.
- Developing in depth knowledge of products and customer systems. Promoting knowledge of Products locally and transferring knowledge of customer systems to other departments. Training new recruits.
- Analysing customer issues that arise with Customer systems, occasionally providing fixes through code changes or configuration if possible. If required involving the expertise of MRAS specialists in Dublin.
- Co-ordinating analysis of technical change requests, estimating effort and explaining complexities to development teams and to clients.
- Providing a technical bridge between the development teams and Clients.
- Answering technical questions from clients.
- Managing and tracking releases to customers, coordinating QA efforts where required.
- Providing general day to day support to the Project Manager and project team.
- Developing upgrade paths for customers.
- Architecting solution roadmaps for customers with integration and customisation challenges.
- Working closely with internal colleagues and mentoring where necessary.
- Engaging with MRAS clients during the sales process impressing them with the flexibility, business and technical functionality associated with our product offerings and the MRAS vision.
- Responding to Request For Proposal documents and giving technical presentations on the Allfinanz product range.
Education / Technical / Professional Qualifications •
BA/BS in Computer Science or equivalent software development experience
Technical / Professional Skills
• Be professional, articulate and reliable •
Ability to be client facing, working towards been a technical leader in a software/consulting services supplier role with client organisations. •
Professional Working Proficiency in French is essential. Other languages a plus. •
Proven track record of successful project implementations. •
Excellent documentation skills in the form of high-level technical requirements, architectural descriptions, interface specifications, etc. •
Strong technical leadership skills with a deep technical background. • Customer & quality focused. •
Proficient in Java, Web Services, RESTful API, JSON, XML, YAML, and with strong database knowledge. •
Experience in troubleshooting software and environmental issues by running the application in debug mode •
Knowledge of at least one IDE (VSC, IntelliJ, Eclipse, etc.) •
Experience in migrating on-premises deployments to cloud would be of benefit •
Experience with Tableau •
Knowledge of the life insurance industry would be of benefit.
Competencies
•
Communicates with Impact •
Customer Service focus •
Personal Initiative & Responsibility •
Maintains clear communication with clients regarding mutual expectations •
Looks beyond the obvious to provide win-win solutions •
Anticipates obstacles and thinks ahead about next steps •
Sees obstacles as challenges and enjoys overcoming them •
Develops accurate realistic plans and monitors performance •
Keeps users informed of and changes to plans •
Makes decisions, sets priorities and chooses goals on the basis of calculated costs and benefits •
Has sufficient knowledge to run with an acceptable level of risk; knows the implications •
Is willing to learn from others •
Commercially aware •
Advocates cross team working to achieve optimal business results •
Supports individuals within the team and the wider organisation •
Asks a series of probing questions to get to the root of a situation or problem
Knowledge •
Cloud Experience and working closely with CloudOps teams in managing customer environments. •
Strong knowledge of GIT •
Knowledge of Azure DevOps or alternative technologies. •
Familiar with Atlassian tools •
Coding Standards •
Knowledge of security mechanisms and patterns for applications and API •
Company Processes •
Company Products •
Databases: MySQL, DB2, Oracle, SQL Server •
Technical Language:- Java, J2EE, Javascript, HTML, JSON, XML, XSL, SQL, CSS, JSP •
Weblogic, Websphere, JBOSS, Tomcat •
Tableau knowledge is a plus
Skills •
Software Development Skills •
Presentation Skills •
Writing Skills
Special Requirements
- Fluent in French and English - speaking and writing.
•
This role involves occasional travel. Candidate must be willing/able to travel for short and extended periods, European VISA a must. •
Person will be based in the Dublin office