About the job L3 Support Engineer with French
Job detailsJob Location: Remote (Anywhere Romania)
Effort Schedule: 8 Hours/Day (Flexible)
Business Hours: EET Timeframe
Language: English
Customers Background: (EU, WorldWide)
Client Facing Role: Yes
Project Team Size: +10 members
Methodology: Agile/Scrum
Travel Required: No
In this role, you will be part of Run & Build team:- Provide L3 support for an AMA (Asset Management App)
- Maintain code, review & fix bugs, escalate to third-party
- Maintain and review integration (REST, Endpoints, etc.)
- Resolve Incidents, Problems and support Changes
- Adapt and diversifying the Support service according to internal needs;
- Prepare of activity reports: daily / or weekly / or monthly
- Respond promptly to any problem reported in order to solve or escalate, respecting the working procedures and the reaction time provided;
We are looking for someone with following background- A customer oriented software engineer;
- Has prior experience in RUN/Build/Admin/ITIL;
- Data Collection Pipelines and Data Cleanup;
- Knowledge of data transfer and communications equipment;
- Good command of Python; Pandas or similar data library;
- Good command of Data Collection and Data Structures;
- Ability to work both in a team and individually;
- Mandatory languages: English and French;
- Customer oriented;