Learning & Growth Specialist - French market

Looking for your next career challenge? Or just poking around? Whether curiosity or ambition brought you here, Avantio could be exactly what you're looking for!

Who are we?

We don't want to bore you with another endless company biography. Here's a quick snapshot of what we do! We build cloud-based software to help vacation rental agencies manage and distribute their properties in our all-in-one tool . Moreover, we create custom websites for our clients.

Want to know more? Here you can get to know us better https://www.youtube.com/watch?v=n4aeLa2MUnA

But technology and innovation are just a part of it. The real engine behind Avantio is our people . We're a Valencian Saas company with a global mindset and +200 professionals from +28 different nationalities . Our HQ is located in sunny Valencia , we recently opened an office in Mexico, and we have a sales team working remotely from Florida (USA) .

What brings us together? Our experience, professionalism, and passion for what we do.

Ready to join the team?

What you'll be doing (and who with)

You will be part of the Customer Experience team, a multicultural team of over 50 people, divided into different roles to assist our clients and ensure that their experience using Avantio software is as seamless as possible.

AsLearning & Growth Specialist, you will be responsible for training the new customer on the use of our PMS and Channel Manager.

What would be your day-to-day?

• Ensure a good knowledge of the customer's system.
• Advise on certain settings according to the company's profile.
• Know the available options and make the corresponding activations.
• Follow the protocols and deadlines set by the company.
• Follow up properly after the first moments of going online.
• Ensure quality and customer satisfaction.

What are we looking for?

• French, Spanish + high level of another language is mandatory (Italian, English, Portuguese, etc)

• Experience in teaching or training skills
• Experience working in a Saas company
• Proactive and positive attitude
• Service-oriented
• Motivated and a fan of technology. Knowledge of our products is a plus

What do we offer?

Yes, we have fresh fruit at the office , coffee, tea, and several types of milk. We also have a ping-pong table and fun Xmas dinners . But we know those aren't what will make you join the team.

Let's go to what really matters...

Stable full-time contract

Salary: According to proven experience (base salary + bonus) .

Flexibility that fits your life: hybrid work (3 days at home, 2 at the office each week), flexible working hours, an afternoon off for children's birthdays, and support during their first days at school. We care about your life outside of work

Keep learning! Training on tools and skills relevant to your role and team.

Carsharing: the possibility of giving your colleagues a lift in your car (monthly extra from the company), or you can travel to work with colleagues for free.

Days off: 22 days of PTO + 24th and 31st of December.

And much more! Reduced price in several services just for belonging to Avantio: health insurance, healthy meals at the office, MyRealFood App, gym, and outdoor sports.

Avantio is an equal opportunity employer . You are welcome for who you are, no matter where you come from, what you look like, or who you love. Your story, perspective, and individuality make us stronger and more innovative. Moreover, we provide the necessary tools and opportunities to grow professionally. You will be challenged to develop your professional career!

If you've made it this far... You might be very interested in joining our team! There's plenty more to experience that we can't fully explain here. Join us and make an impact!

Departament Customer Experience Locations Valencia Remote status Hybrid