Master Data Specialist - French Language

Position Summary:

The Customer Data Management Specialist is responsible for updating and maintaining customer data in the Allianz France IT database, ensuring compliance with Know Your Customer (KYC) regulations. This role involves reviewing customer data from various sources, implementing change requests, and providing first-level support to business users for master data-related issues.

Key Responsibilities:

• Data Review and Update: Receive and review customer data from different sources, ensuring accuracy and completeness. Update the customer database with relevant information and implement customer data change requests.
• Stakeholder Communication: Inform stakeholders regarding changes performed in the customer database, ensuring transparency and collaboration.
• Data Quality Assurance: Perform periodic data reviews to identify shortcomings, investigate root causes, and correct data inaccuracies.
• Support and Troubleshooting: Act as the first level support to business users, investigating and solving master data-related issues promptly and efficiently.
• Reporting: Perform regular reporting on activities related to customer database management, providing insights and updates to relevant stakeholders.

Key Skills:

• Efficiency and Analytical Skills: Demonstrated ability to synthesize and consolidate large volumes of data into structured outputs. Strong analytical skills to identify and resolve data issues.
• Prioritization and Interaction: Ability to arbitrate and prioritize tasks effectively. Strong interpersonal skills to interact with all levels of the organization.
• Solutions Orientation: Results-oriented with a focus on finding innovative solutions to challenges. Openness and flexibility to address challenges from various perspectives.
• Accountability and Initiative: Capacity to learn and undertake initiatives independently. Strong customer service orientation and ability to innovate in technology and practices.
• Communication: Excellent written and verbal communication skills. Networking skills to liaise with members of other functions and work with different cultures, levels, and organizations worldwide.

Profile Requirement:

• Degree in Information Systems, Computer Science, or IT Finance.
• Proficiency in French and English.
• Strong understanding of finance principles.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.