Order Management & Billings Associate (French Fluent)

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world's largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.

At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.
About the Opportunity

Salsify is looking for an addition to our Billings and Collections team to help with the growth in order/billings as our top line continues to grow. The Order Management & Billings Associate will primarily assist in the review of order entry, billings, collections, and management inquiries sent to the order management inbox for France and Australia contracts. As a member of the Billings and Collections team, you will gain critical skills in the understanding of NetSuite and Salesforce and will play a critical role in helping identify improvements and efficiencies as we continue to scale our team and processes for future growth.

**Resumes must be submitted in English**

**Fluency in French and English is required**
How You'll Make an Impact:

• Act as a point of contact for external and internal billing and collection requests
• Maintain accounts and records for designated billings
• Monitor outstanding balances and design various collection options to negotiate collections
• Organize designated customer accounts, identify collection issues and assist in appropriate resolution
• Administer cash deposits on an everyday basis and reconcile payments.
• Prepare and analyze DSO report
• Analysis of complex payment and billing issues, and resolve questions and problems should any arise
• Complete vendor form requests, exemption certificate information, and other requests from Sales for 'Deal Support'
• Research and apply customer receipts and unallocated customer credits
• Manage and monitor invoice requests
• Accounting Team assistance
• Process requests in support of the annual audit
• Participate in the monthly close process and completion of account reconciliations
• Other responsibilities include participation in special projects and ad hoc reporting

You'll Enjoy This Role If You Have:

• Strong English and French Language skills are required
• Excellent organization skills with attention to detail and completeness
• Hands-on self-starter with a strong work ethic
• Excellent customer service skills and possess a high degree of interpersonal skills
• Ability to multi-task in a fast-paced environment and to prioritize accordingly
• Ability to work independently & in a team environment
• Proficient in Microsoft Office and NetSuite. Knowledge of Salesforce desired.
• Have a working knowledge of Accounting Standards
• Driven focus on high levels of quality, accuracy, and process engineering mindset

#LI-AS1 #LI-Remote

At Salsify, we maintain 3 core principles as part of our Compensation Philosophy:

• We pay market rates, which are competitive and equitable
• We pay based on performance and proficiency, not tenure
• We adjust proactively; when the market moves, we do too

The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate's work experience, targeted skills, internal equity of the team, and external market data.

National Pay Range

€22.525-€26.500 EUR

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person's achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

A member of Talent '[email protected]' will be reaching out about next steps if we would like to move forward.

Salsify's mission is to empower brand manufacturers to win on the digital shelf.

Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify's growth and earned the company numerous top workplace awards.

We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!

As part of the hiring process, we may be conducting reference checks with your provided contacts.

Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.
An Inclusive Place To Work
Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Accommodations

Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact [email protected].

We take your security seriously. When applying for a position with us, please be aware of the following:

Official Communication ChannelsAll legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in @salsify.com. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.

Verify Job Postings
Always verify the legitimacy of any Salsify job posting by checking our official website's careers page. If a position is not listed there, it is not a genuine Salsify opening.

Secure Application Process
We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.

No Payments Ever Required
Legitimate employers, including Salsify, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a clear sign of a scam.

Personal Information Requests
Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being aware of these protocols, you can help us ensure a safe and secure application experience.