Date de publication 12.09.2023

Order Management Specialist with French

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Order Management Specialist, you will perform tasks surrounding Order Management activities for Order To Invoice process chain and reports to AGS COSC Team Leader. In this role, a typical day will include:

  • Order entry for direct sales as well as consignment orders within agreed SLA
  • Processing of sample orders
  • Issuing credit and debit notes
  • Follow-up on open orders: monitoring of incomplete, blocked or pending for approval orders
  • Monitoring and action taking on electronic channels for ordering (e.g. EDI and Other interface Systems), correction and addressing failed iDOCs
  • Ensuring smooth month end closing acc. to set rules
  • Supporting required controls for their effectiveness
  • Cooperation and coordination of activities with local country teams for any customer related activities or other topics as agreed
  • Timely issue identification, resolution, and appropriate escalation with the key business stakeholders


  • Education: Bachelor or Master Degree
  • experience in corporate environment, preferably in Shared Service or GBS
  • Professional experience in order management or customer service areas, min. 1 year
  • Languages: English fluent; French fluent required, any other language is an asset
  • Solid understandings of business processes (order management related)
  • Understanding of SLA's and internal rules of cooperation
  • Knowledge of SAP environment is preferred

  • Opportunity to join growing, early-stage organization built within a mature, stable global company
  • Possibility to take part in unique projects
  • Friendly working environment and a diverse and highly motivated team
  • Individual career development plan and possible career growth
  • Very best working environment for our employees - Alcon Polska has been recognized as a Top Employer for the three years in a row
  • Truly international environment and daily interactions with colleagues and stakeholders from all over the world
  • Attractive benefits package (private medical care, group insurance, lunch card, transportation allowance, pension plan, Multisport/cultural card, Alcon products for you and your significant other)
  • Attractive compensation package
  • Flexible hours and hybrid work model
  • Brand new office with a lot of facilities inside located at NewCity building, 15 Marynarska Street, Warsaw

Plus d'emplois en Pologne

Trouvez votre appartement en Pologne


Le site utilise des cookies pour fonctionner de façon efficace. En poursuivant votre navigation sur ce site, vous acceptez leur utilisation.