Order Management Specialist with French (All genders)

Job Title
Order Management Specialist with French (All genders)

Job Description

Order Management Specialist with French (All genders)

As Philips Personal Health Department, we're a visionary company dedicated to creating innovative solutions that impact people lives positively every single day. We are focused on delivering exceptional and high standard Personal Health products as well as customer service and operational excellence to fulfill our customers' needs.
Join us and be part of a team that values collaboration, creativity, and growth.

Your role:

• Accurate and timely order entry in SAP
• Coordination of the end-to-end order delivery process
• Close cooperation with key stakeholders (Key Account Managers, Customer Fulfillment Managers, Demand Planners, Warehouse team, Carriers, Accounting)
• Investigation and resolution of customer queries
• Building and maintaining strong customer relationships
• Participation in process improvement projects

You're the right fit if you have:

• A Bachelor's degree or a vocational (MBO) degree with relevant work experience
• Previous experience in Order Management (a strong plus)
• Strong customer service orientation and problem-solving skills
• Very good knowledge of MS Office
• Strong communication skills
• English at B2 level and French at C1 level
• Knowledge of logistics or supply chain (nice to have)
• Cultural awareness and a proactive mindset

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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