Order Management Specialist with French (fixed term for 18 months)

Job Title
Order Management Specialist with French (fixed term for 18 months)

Job Description

Order Management Specialist with French

As Philips Personal Health Department, we're a visionary company dedicated to creating innovative solutions that impact people lives positively every single day. We are focused on delivering exceptional and high standard Personal Health products as well as customer service and operational excellence to fulfill our customers' needs. Join us and be part of a team that values collaboration, creativity, and growth.

Your role:

• Managing complex orders with use of SAP and other supporting tools
• Looking for standardized methods for operational excellence through projects and improvements. Identify team issues and drive solutions, involving the right stakeholders
• Being responsible for the end-to-end process of all types of Sales orders, from order intake to sales recognition
• Maintaining good communication with stakeholders (Key Account Managers, Demand Planners, Supply Chain BPs, Warehouse team, and Carriers)

You're the right fit if you have:

• At least 2-3 years of experience in a matrix organization, within Supply Chain, Order management, Logistics, or Customer Service
• University degree
• English at B2 level and French at C1 level
• Experience in working with SAP and proficient Excel skills (it's a must)
• Strong customer service orientation and problem-solving skills
• Cultural awareness and proactive behavior
• You are an open-minded person and a team player with strong communication skills

Our benefits:

• Annual bonus based on performance achieved
• Private medical care with the option to extend it to family members
• Benefit System cards
• Discount for Philips' products
• Wide variety of trainings & learning opportunities
• Promotion of a healthy lifestyle in the office
• Employee Assistance Program

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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