Payee Information Manager - French Language Program (0226-CH-069)

Payee Information Manager, French Language Program

Do you like collaborating across teams to deliver success for customers?

Would you like to manage a diverse portfolio of Payee Information Management team?

About the Team:

The Payee Information Management team supports general business operations by providing various payment-related activities in the Administrative Services.

About the Role:

The Payee Information Manager (PIM) is responsible for supporting the Education, Reference, and Continuity books organization, including French Books and Encyclopédie Médico-Chirurgicale (EMC) Publishing, during the content development process.

Responsibilities:

• Create records to facilitate contributor payments for the French Global Content Partners (GCP) team and address queries promptly.
• Liaise with the French Editorial team to obtain payment information for authors and contributors and issue payments accordingly.
• Handle payments for reviewers, freelancers, SMEs, and other payment requests from the French GCP team.
• Update payee records and contact new payees for system setup.
• Adhere to agreed turnaround times for payee setup and payments, and handle purchase order requests per the SLA.
• Report payment progress to French GCP editorial staff as requested.
• Manage contributor agreements and complimentary copy fulfilment. Set up and maintain author/editor contracts in Inforcrm.

Requirements:

• Ability to build and maintain positive professional relationships.
• Proficiency in English and French, both written and verbal.
• Strong analytical, planning, organizing, and problem-solving skills.
• Attention to detail and good interpersonal skills.
• Independent, strategic, and results-driven mindset with a customer-focused approach.
• Bachelor's or master's degree in any discipline.
• 2-3 years of experience in customer-facing roles, preferably in accounts payable or finance. Knowledge of the publishing process is an advantage.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for You

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Comprehensive Health Insurance: Covers you, your immediate family, and parents.
• Enhanced Health Insurance Options: Competitive rates negotiated by the company.
• Group Life Insurance: Ensuring financial security for your loved ones.
• Group Accident Insurance: Extra protection for accidental death and permanent disablement.
• Flexible Working Arrangement: Achieve a harmonious work-life balance.
• Employee Assistance Program: Access support for personal and work-related challenges.
• Medical Screening: Your well-being is a top priority.
• Modern Family Benefits: Maternity, paternity, and adoption support.
• Long-Service Awards: Recognizing dedication and commitment.
• New Baby Gift: Celebrating the joy of parenthood.
• Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
• Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
• Free Transport pick up and drop from the home -office - home (applies in Chennai)

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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