People Services Generalist - EWF - French Speaker

• Location: Budapest, Hungary
• Job Type: Permanent, Full-time, Hybrid

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

About the job

Our team

The People Services Generalist - EWF supports the External Workforce function by managing HR operations, data integrity, and employee lifecycle activities in alignment with Sanofi's policies and Service Level Agreements. Acting as a key point of contact for external workforce queries, this role ensures seamless coordination across systems, teams, and stakeholders. The People Services Generalist contributes to the delivery of a consistent, high-quality HR service experience while supporting compliance, continuous improvement, and knowledge management initiatives within the People Services function.

With respect to People Services (PS) operations in the Budapest Hub, the following areas are covered on a European or Global scale:

• People Life Cycle Management
• Knowledge Base Management and Employee Query Handling
• External Workforce Management
• Global Learning Services
• Quality, Performance, Employee Master Data & Reporting
• Mobility Services

Main Responsibilities

• Manage master data and employee lifecycle activities in accordance with defined Service Level Agreements (SLAs), ensuring accuracy and timeliness across all related systems
• Process external workforce tickets and queries, resolving issues directly or escalating to appropriate teams (CREW, SimplifyVMS, Workday, Sailpoint etc.)
• Coordinate termination and offboarding activities for external workforce populations, ensuring smooth and compliant end-to-end processes
• Handle direct employee queries via ticketing system, providing timely, accurate, and professional responses to all inquiries
• Monitor operational KPIs and ensure compliance with Sanofi policies, guidelines, and regulatory requirements including GDPR
• Maintain and update documentation, including Desktop Procedures (DTPs) and related materials to ensure accuracy and accessibility
• Support knowledge management systems and facilitate effective knowledge transfer upstream and downstream within People Services
• Drive continuous improvement initiatives to enhance efficiency, quality, and overall employee experience within the People Services function

About you

Experience

• Manage master data and employee lifecycle activities in accordance with defined Service Level Agreements (SLAs), ensuring accuracy and timeliness across all related systems
• Process external workforce tickets and queries, resolving issues directly or escalating to appropriate teams (CREW, SimplifyVMS, Workday, Sailpoint etc.)
• Coordinate termination and offboarding activities for external workforce populations, ensuring smooth and compliant end-to-end processes
• Handle direct employee queries via ticketing system, providing timely, accurate, and professional responses to all inquiries

Technical and Soft Skills

• Computer literate and proficient with HR/Human Capital Management tools and systems, including Workday and SAP Fieldglass
• Familiarity with Ticketing Management tools (e.g., ServiceNow) is considered an advantage
• Strong interpersonal and communication skills with ability to interact professionally with internal and external stakeholders, demonstrating a customer-centric approach
• Organized and structured in task execution, with strong problem-solving abilities, attention to detail, and capacity to manage competing priorities and meet deadlines

Education

• Graduate or master's degree with HR or business administration (essential)
• Hands-on experience in an HR role, preferably in an international multicultural environment (advantageous)

Languages

• English and French advanced written and verbal proficiency required

Why choose us?

• Work where global operations meet bold ambition - lead transformation initiatives that directly enable life-changing treatments to reach patients faster
• Accelerate your career through cross-functional collaboration, international exposure, and leadership of enterprise-scale programs
• Create value from day one - drive simplification, efficiency, and measurable business outcomes aligned to Sanofi's Take the Lead strategy
• Bring bold ideas to life with cutting-edge transformation methodologies, operational excellence frameworks, and global program management tools
• Collaborate with curious, open-minded colleagues across borders, functions, and cultures as part of our expanding Business Operations unit
• Find your place in a workspace designed for you - modern offices in Budapest, flexible working arrangements, and benefits that support your wellbeing and growth

If this opportunity aligns with your experience and career aspirations, click Apply and let's start the conversation!

Join an Award-Winning Team at Sanofi Budapest Hub!

Be part of something exceptional. Our Budapest Hub has been recognized for workplace excellence, innovation, and our commitment to putting people first.

Office of the Year 2025 - Evolution Award
Our most recent award - Sanofi is recognized for creating an innovative workspace that supports collaboration and adaptability.

Marketing Diamond Award 2026 - Employer Branding
One of the highest honours at Hungary's prestigious Marketing Diamond Awards, recognizing excellence in employer branding.

BSC Investor of the Year 2025
Awarded by HIPA, ABSL Hungary, and AmCham Hungary for our contribution to Hungary's business services sector.

PwC Workforce Preference Survey 2025 - Top 3 Most Attractive Employers
Ranked 3rd among the most attractive employers in Hungary.

Hungarian Employer Branding Awards 2025 - Gold & Silver
Best Strategic Employer Branding Campaign (Gold) and Best Employer Branding Campaign in the Pharma Sector (Silver).

Discover our Code of Conduct, that serves as the moral compass that guides us when chasing the miracles of science to improve people's lives. Please ensure to have read this document, before applying.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

The salary range for this position is :Ft7 603 200,00 - Ft11 404 800,00
Final compensation will be determined based on demonstrated experience, skills, location, and other relevant factors. Employees may be eligible to participate in Company employee benefit programs.