Procurement Specialist - Senior Process Associate - French - Remote EMEA/EU

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Procurement Specialist - Senior Process Associate - French - Remote EMEA/EU

The Source to Pay organization is in charge to provide professional procurement and accounts payable services to the legal entities (800+) operated by the client affiliates across 31 countries. Scope of service includes the end to end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities.
Responsibilities

• Perform procurement related tasks as per the Standard Operating Procedure documents approved by Client
• Execute day to day transactional procurement processes (vendor management, competitive bidding/ request for quotation, PO fulfillment - requisition/PO creation, delivery/order confirmation, query management, AP issue resolution, strategical or tactical buyer tasks, PIR creation and maintenance, support sourcing activities and requests, contract maintenance and catalog management, translation of business communications to local language)
• Act as contact person for business stakeholders, vendors, internal operational teams in terms of resolving any complex issues with purchase orders, requisitions, invoices and payments
• Follow and document promptly all process related changes in the Standard Operating Procedures
• Investigate and resolve deficiencies with suppliers or internal parties, maintains constructive communication with other streams/functions
• Identify and support process improvements, new tool or scope implementation/standardization, quality improvements
• Manage customer and client escalations
• Create operational reports in timely manner
• Support new joiners and direct colleagues with process trainings or best practice sharing
• Meet or exceed SLA's with the outmost integrity and in compliance to SOPs and client policies

Qualifications
Minimum Qualifications:
• Written and verbal fluency in English and French
• Understanding of end to end S2P processes
• Ability to define and articulate underlying process gaps and resolve challenges, complex issues
• Demonstrate respect and tolerance towards colleagues/client/business partners or stakeholders
• When dealing with client/business partners/stakeholders/cross functions represent action and solution driven attitude, communicate clearly in timely manner, use data and facts.
• Putting customer centricity, quality and effectiveness into focus
• Flexible approach with a strong team spirit
• Use Lean methodology and elements in daily operation
Preferred Qualifications/ Skills

• Knowledge of Excel and Outlook.
• Knowledge of ERP platforms (SAP/Oracle)
• Sense of urgency

What can we offer?

• Attractive salary.
• Stable job offers - employment contract.
• Work in a multicultural environment;
• Various trainings (initiating, soft skills).
• Possibility of development;
• Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts).

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.