Product & Sales Assistant (French), Japan

The world needs more Intrepid people:

Love the idea of helping more travellers experience the real Japan?
As our French-speaking Product & Sales Assistant, you'll help grow Intrepid Japan's French market, turning enquiries into thoughtfully tailored trips and building trusted relationships with our agent partners.

You'll be part of the journey from the first enquiry through to a great customer experience for our French-speaking travellers. That means creating tailored travel solutions and quotations, supporting pricing and keeping up with customer trends in the French market.

You'll start with a focus on FIT (Free Independent Travel) enquiries and sales, with opportunities to contribute to Group Series as the market grows. Along the way, you'll keep building your destination and product knowledge, while maintaining accurate sales and customer details.
Working closely with our Operations, Reservations and Finance teams, as well as our supplier partners, you'll make sure our trips deliver an amazing experience for our travellers and also support the growth of the business.

If you love connecting with people and creating unforgettable travel experiences, this could be the perfect role for you!

This is a full-time permanent position, where you will work at our office in Osaka, Japan (hybrid).

Some of the experience you'll bring may include:

• Experience in travel sales, account management, product development or a related tourism role, ideally within FIT, B2B2C or destination management.
• Fluency in French and Japanese, with excellent written and verbal communication skills.
  English fluency will be an added advantage.
• Experience developing tailored travel itineraries, pricing and preparing accurate quotations.
• Prior experience working with travel agents, tour operators and suppliers in a global business environment.
• Strong organisational skills, with the ability to manage multiple priorities and provide great customer service.
• Confidence using Microsoft Office applications, particularly Excel.

The world needs more Intrepid people:

Love the idea of helping more travellers experience the real Japan?
As our French-speaking Product & Sales Assistant, you'll help grow Intrepid Japan's French market, turning enquiries into thoughtfully tailored trips and building trusted relationships with our agent partners.

You'll be part of the journey from the first enquiry through to a great customer experience for our French-speaking travellers. That means creating tailored travel solutions and quotations, supporting pricing and keeping up with customer trends in the French market.

You'll start with a focus on FIT (Free Independent Travel) enquiries and sales, with opportunities to contribute to Group Series as the market grows. Along the way, you'll keep building your destination and product knowledge, while maintaining accurate sales and customer details.
Working closely with our Operations, Reservations and Finance teams, as well as our supplier partners, you'll make sure our trips deliver an amazing experience for our travellers and also support the growth of the business.

If you love connecting with people and creating unforgettable travel experiences, this could be the perfect role for you!

This is a full-time permanent position, where you will work at our office in Osaka, Japan (hybrid).

Some of the experience you'll bring may include:

• Experience in travel sales, account management, product development or a related tourism role, ideally within FIT, B2B2C or destination management.
• Fluency in French and Japanese, with excellent written and verbal communication skills.
  English fluency will be an added advantage.
• Experience developing tailored travel itineraries, pricing and preparing accurate quotations.
• Prior experience working with travel agents, tour operators and suppliers in a global business environment.
• Strong organisational skills, with the ability to manage multiple priorities and provide great customer service.
• Confidence using Microsoft Office applications, particularly Excel.

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

• Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
• A free Intrepid trip every year, plus generous discounts for families, and close friends
• 5 extra days of leave a year for use on Intrepid trips
• A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professional development and mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

• Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
• A free Intrepid trip every year, plus generous discounts for families, and close friends
• 5 extra days of leave a year for use on Intrepid trips
• A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professional development and mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at [email protected] with your name, location, and what you require, we will then be in touch to support your application.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at [email protected] with your name, location, and what you require, we will then be in touch to support your application.

We encourage you to apply as soon as possible as we may close the role
early if we receive a high volume of suitable applications

We encourage you to apply as soon as possible as we may close the role
early if we receive a high volume of suitable applications

We encourage you to apply as soon as possible as we may close the role early if we receive a high volume of suitable applications

Application Close Date: 01st December 2026