Project Manager - French Speaker

Job Description

About Us

WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.

The Opportunity

In "Health & Benefits", we are working on two interrelated areas critical to organizations and the people who fuel them. Together, they drive productivity and engagement. They underpin culture and business performance. Managed well, they represent some of the most fruitful investments organizations make. We uncover issues that improve population health, build skills, and enhance financial well-being.

From day one, you will be assigned your own responsibilities, giving you exposure to client assignments and enabling you to build up valuable experience and skills. You will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we do and how we do it.

What will you do?

Project Management and Digital Transformation

• Lead the operational and strategic implementation of initiatives within the individual health insurance scope.
• Oversee the deployment of the new pre-sales platform.
• Contribute to the rollout of new digital journeys for customers and distributors.
• Support the launch of new products and services.
• Coordinate the delivery and monitoring of APIs between the administration system and partner platforms.
• Ensure adherence to deadlines, risk management, dependency tracking, and deliverable quality.
• Supervise testing phases (UAT), from planning to defect resolution and production rollout.

Product and Offering Contribution

• Contribute to the evolution of standard group products (companies with fewer than 100 employees).
• Proactively propose enhancements to offerings, journeys, and tools.
• Identify and escalate field needs raised by sales and operational teams.
• Participate in the continuous improvement of WTW's administration offering, including topics such as beneficiary designation and new administrative services.

Stakeholder Management and Coordination

• Engage and support a commercial community around offerings and tools.
• Maintain regular coordination with partner insurers.
• Facilitate collaboration between business teams, IT, operations, and external partners.
• Support project communication and user adoption of new processes and solutions.

Qualifications

What You'll Bring

We are seeking a highly motivated professional with strong interpersonal skills who is keen to join a large and dynamic organisation.

• Client-oriented, Customer relationship skills
• Experience in cross-functional project management (ideally in insurance, healthcare, or services)
• Advanced Microsoft Office 365 (Excel, Word, PowerPoint) skills
• Relational, writing skills and ability to lead or animate groups
• Rigor and respect for rules, procedures and deadlines
• Teamwork, Organization and Autonomy
• French proficiency minimum B2 expected C1
• Knowledge of health insurance or administration environments would be an asset.

Why WTW?

At WTW, we offer more than just a job-we offer a career. Here's what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job-it's a journey. Apply now and turn your potential into success with WTW!

WTW is an equal opportunity employer.