Quality Assurance Chapter Manager with French - Banking operations processing - Bucuresti, Bucuresti, Romania

Responsibilities
We are seeking a highly motivated and experienced Quality Assurance Lead/Manager to lead and develop a functional QA team within a regulated IT environment.

The QA Lead/manager is responsible for ensuring team capacity management , track advancement and ensure high-quality deliverables, defining and applying QA practices, and acting as a key quality partner for project and management stakeholders. The role combines people leadership, quality governance, and delivery oversight, with functional testing as the primary scope.

RESPONSIBILITIES

• Delivery & Execution Oversight:

• Plan, prioritise, and oversee functional testing activities, ensuring adequate test coverage and adherence to QA standards.

• Plan team capacity aligned with priorities of several different delivery teams

• Ensure an transparent view of budget consomtion, capacity , task advancement , repriotisation and delivery

• Oversee the preparation and maintenance of test plans, test cases, execution evidence, and test results.

• Monitor testing progress, quality metrics, and risk exposure, and ensure timely issue resolution.

• Oversee defect management, including follow-up, analysis of root causes, and quality trend monitoring.

• Contribute to release readiness activities and quality decision-making (go / no-go), based on risk and coverage analysis.

• Team & People Management:

• Manage the capacity planning and allocation of transversal QA resources across projects for different Feature Teams.

• Lead, mentor, and support a team of QA Engineers, providing regular feedback, coaching, and performance evaluation.

• Support professional development through training plans, skills development, and career path alignment.

• Promote a strong quality mindset, collaboration, and knowledge sharing within the QA team.

• Ensure to recruitment activities, including technical interviews and onboarding of new team members.

• QA Strategy, Governance & Processes:

• Contribute to the definition and continuous improvement of global QA processes, quality indicators, and governance standards.

• Drive quality outcomes by improving early defect detection, reducing late-stage quality risks, and increasing test coverage effectiveness.

• Define and maintain the functional testing strategy in alignment with project goals, timelines, and risk levels.

• Ensure consistency and standardisation of QA practices, tools, templates, and documentation across projects.

• Ensure compliance with internal standards, best practices, and regulatory or audit requirements.

• Drive quality improvements based on defect trends, retrospectives, and lessons learned.

• Stakeholder Management & Communication:

• Collaborate closely with developers, business analysts, project managers, and other stakeholders to ensure shared understanding of requirements and quality expectations.

• Act as the primary escalation point for QA‑related topics and risks.

• Act as a key QA partner for project and management stakeholders, providing clear status, quality assessments, risks, and mitigation proposals.

• Ensure transparent and structured reporting of QA activities and quality indicators.
Profile required

• Bachelor's degree in computer science, Information Technology, or a related field.
• Minimum 7 years of experience in software testing, including at least 2 years in a Team Lead or leadership role.
• Strong knowledge of functional testing methodologies, QA best practices, and SDLC (Agile environments).
• Experience with test management and tracking tools (e.g. JIRA, TestRail or similar), including reporting and governance usage.
• Experience with Mainframe/AS400 (JCL, Cobol, DB2) is a strong advantage.
• Strong analytical and problem‑solving skills with attention to detail.
• Excellent communication and interpersonal skills, able to interact with technical and non‑technical stakeholders.
• Experience in the banking or financial services domain is a strong advantage.
• French proficiency at minimum B2 level (spoken and written).
• ISTQB certification or equivalent is highly desirable.

Why join us
Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

Plus, you will enjoy all our benefits:

• competitive compensation & remuneration, including annual performance bonus;
• preventive healthcare plan, and group health & life insurance;
• wide range of flexible benefits within a monthly budget;
• office perks, wellbeing and mental health programs;
• various social benefits and bonuses for personal or family events;
• 9-to-5 workday and flexible work from home/office environment;
• additional paid and unpaid time off, including Sabbatical leave;
• learning and growth opportunities based on individual development and career plans;
• unlimited access to various eLearning resources.

Business insight
We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you're joining us for a period of months, years, or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful daily and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.