Recruiting Onboarding Delivery Associate - Bilingual (French/English)

Use Your Power for Purpose

At Pfizer, the Associate - Regional TA & Onboarding Delivery role centers around delivering an outstanding candidate experience. As part of the Candidate Experience team, you will join a dynamic team committed to attracting top talent and ensuring every candidate feels valued from the first interaction through onboarding and integration. We prioritize a welcoming and supportive environment, actively seeking ways to improve processes and resolve challenges so that candidates and new hires have a seamless, positive journey. By focusing on each individual's experience, we create a workplace that is inclusive and exceptional, ultimately advancing our mission to enhance patient care and organizational success.

What You Will Achieve

• Facilitate talent acquisition by attracting high-quality candidates and streamlining their onboarding process, ensuring a positive experience for all new hires from initial contact through integration.
• Serve as the primary point of contact for new hires and hiring managers to resolve onboarding questions and issues, including access to relevant tools, technologies, information and events.
• Execute key operational components of recruitment and onboarding, such as job postings, generating and managing offer documentation, and handling pre-boarding activities.
• Take ownership of all recruitment and onboarding administration assigned tasks and tickets and make sure that they are resolved efficiently and with a superior level of quality
• Manage and track pre-hire contingencies and onboarding tasks to ensure compliance, timely completion, and a positive candidate experience.
• Prepare, update, and verify the accuracy of employee records and onboarding data through reliable data entry practices, supporting audit readiness and regulatory requirements.
• Execute key operational components of the end to end recruitment and onboarding processes including job posting, offer documentation generation and management, and pre-boarding documentation management
• Ensure process alignment with country legal and privacy-related requirements, and deliver against agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for recruitment and onboarding.
• Identify areas for improvement in recruitment and onboarding processes, supporting the implementation of process enhancements by collaborating with the Regional Talent Acquisition Delivery Lead.
• Develop and promote effective team collaboration and communication, operate within established procedures, and seek guidance as needed to uphold best practices and support organizational goals.

Here Is What You Need (Minimum Requirements)

• A BA/BS with at least 1 year of experience, or an associate's degree with at least 4 years of experience, or a high school diploma (or equivalent) with at least 6 years of relevant experience is required for this role.
• Proficiency in MS Office to handle tasks efficiently and seamlessly.
• Strong written and verbal communication skills for effective collaboration and idea articulation.
• A positive and continuous improvement mindset to adapt in ever-evolving situations.
• Demonstrated capability to work as a compelling team member within a matrix environment.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced setting.
• Strong organizational skills to coordinate workflow and handle documentation logistics.
• Verbal and written fluency in English to facilitate clear communication and effective collaboration across teams.
• Business level fluency in french
• Demonstrates customer orientation and delivers excellent customer service skills to ensure satisfaction and positive experiences.
• At least 1 year of experience supporting recruitment and onboarding delivery processes for North America regions, ensuring smooth transitions and compliance with regional requirements.
• Proficiency in MS Office to handle tasks efficiently and seamlessly.
• Experience with Workday to manage recruitment processes and support recruitment and onboarding activities.
• Strong written and verbal communication skills for effective collaboration and idea articulation.

Bonus Points If You Have (Preferred Requirements):

• Ability to utilize various analytical tools effectively for informed decision-making.
• Excellent interpersonal skills to foster collaborative relationships.
• Problem-solving skills with a proactive attitude towards challenges.
• Adaptability to changing environments and processes, demonstrating resilience and flexibility.
• Experience in project management or coordination to support Talent acquisition initiatives.
• Enthusiasm for continuous learning and professional development opportunities.
  
  Location: Escazú, Costa Rica.
  
  Hybrid work model, requiring 2.5 days per week in the office.

EEO (Equal Employment Opportunity) & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
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