Sales & Customer Relationship Intern - English & French Speaker

Company Description

Artemest is a company specialized in Italian craftsmanship and contemporary design with over 1,000 of Italy's finest artisans and brands. With offices in Milan, London, Dubai, Miami, and New York, Artemest serves private clients, interior designers, and large-scale development projects across the globe. Founded in 2015 by the shared vision of CEO Marco Credendino and Creative Director Ippolita Rostagno, Artemest mission is to share the beauty and uniqueness of Italian craftsmanship with the world.

Position

To enhance its Team, Artemest is looking for a motivated, organized and self-starter Sales & Customer Relationship Intern.

What will be your key responsibilities?

• Manage all presales activities with the goal to convert effectively incoming sales leads, ensuring strong performance in terms of conversion and average order value
• Manage customer care daily activities: handling customers' inquiries and requests through emails and calls
• Interact with suppliers to manage customers' requests and negotiate the best solution for the company and its customers
• Work closely with other departments (Logistics, Catalogue Management and Technology) to ensure an excellent level of customer experience
• Customer loyalty and retention initiatives
• Continuously evaluate internal customer care processes and propose business development initiatives

Offer information:

• Duration: 6 months
• Working hour: full-time (from Monday to Friday, from 9am to 6pm)
• Monthly compensation: 600€
• Ticket restaurant provided according to the company policy

Requirements

Who are we looking for?

• Degree in languages or humanistic disciplines
• Passion for Sales & Design and a proactive approach
• Italian native, professional proficiency in English and French
• Previous working experience is considered a plus
• Exceptional problem solving and organizational skills, with strong orientation to results
• Able to manage relations and negotiations, with excellent communication skills
• Attention to details, flexibility and entrepreneurial attitude

Other information

Our Perks

• Positive workplace. We're a young team (29 y/o on average) that works in harmony and that is extremely passionate about the Artemest mission
• Benefits. We care about our team's daily comfort, so you'll enjoy perks like special prices on Artemest.com, meal vouchers, and discounts at restaurants, cafés, gyms, and other stores. Plus, the office is always stocked with fresh fruit, coffee, tea, and water to keep you energized throughout the day.
• Entrepreneurial mentality. We're always looking for people eager to step up their tasks and skills
• Innovative and tech-oriented environment. We're changing the way people buy, sell, and perceive luxury