Sales Order Processing Analyst - French speaking

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Record to Report (R2R) Department is a global organization of over 650 experienced finance professionals working together to deliver financial services and solutions for Roche across theEMEA region. Our services cover financial management, period-end closing, capital and lease accounting, credit and receivables, manufacturing finance, and divisional reporting, ensuring compliance for 263 reporting entities in 96 countries with accounting standards (IFRS, GAAP) and providing assurance of financial integrity.

The Opportunity:

As a Sales Order Processing Analyst you will execute the day-to-day activities according to the agreed service level and in compliance with the SOPs of the respective business sub-process, propose process and system improvements and contribute continuously to the improvement of the performance of SSC. Your main daily job will be to process medication orders coming from pharmacies, hospitals and wholesalers located in Belgium.

• Performing complete, stringent, and timely tasks while supporting daily affiliate operations.
• Controlling, validating and modifying customer orders in SAP, and blocking orders as required by regional processes.
• Identifying and resolving issues, analyzing root causes to prevent recurrence, and making decisions within defined criteria.
• Collaborating with the local affiliate's customer service team and ensuring precise administration.
• Participating in stakeholder calls, team meetings, and workshops to maintain effective communication.
• Proactively fostering team cooperation, assisting colleagues, and handling various cross-functional or cross-geographic tasks as business needs evolve.

Who you are:

• University or College Degree, or ongoing studies that allow for full-time employment
• 1-2 years of related experience desirably in an SSC environment or experience in data entry
• Customer centricity through your day-to-day interactions
• End-to-end accountability, problem-solving skills, growth mindset in ambiguous situations
• Multi-cultural acceptance, ability to work in a fast-paced and changing environment
• Experience with SAP is an advantage
• Proficiency in English and French

In exchange we provide you with:

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career.
• Excellent benefits: Competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party.
• Flexibility: We also support flexibility to help you find your balance. Home office is commonly available (typically 2 office days/week on average). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.
• A global inclusive community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

Please read the Data Privacy Notice for further information about how we handle your personal data related to the recruitment process: https://go.roche.com/budapest-data-privacy-notice-candidate

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.