Sales Support Officer (Multilingual: Dutch/English/French)

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world.

More about the role

💡 Sales Support Officer FR-EN

📍 Roeselare, Belgium | 🏢 Modular Lighting Instruments | 🌍 International environment

💫 About the role

Do you enjoy working close to customers and supporting sales teams in delivering exceptional service?
Join Modular Lighting Instruments and become a key partner in connecting our products, projects, and customers.

In this role, you will combine customer interaction, technical understanding, and commercial ownership to support projects from quotation to completion.

🚀 Your responsibilities

🤝 Sales & customer support

• Act as the first point of contact for direct selling partners and customers
• Support the external sales team with daily communication and follow-ups
• Build long-term relationships with partners

🛠 Technical & project support

• Contribute to creating tailored project proposals
• Provide product guidance and technical assistance
• Follow projects closely - from quotation to order registration

📊 Commercial & administrative excellence

• Manage project registration and administrative follow-up in CRM/ERP systems
• Balance structured administrative work with commercial mindset
• Support commercial activities such as showroom visits and partner visits

🌟 Partner & business development

• Maintain and develop relationships with key partners
• Support onboarding and training of partner employees (through regular digital sessions on specific topics)

🎯 Your profile

• Strong team player mindset with excellent communication skills
• Commercial approach and confidence in working with customers and partners
• Fluent in Dutch and French, with good English skills
• Interest in technical products / lighting solutions
• Proactive and well-organized, with strong follow-up skills
• Experience with CRM / SAP / ERP systems is a plus

🌟 Why join Modular Lighting Instruments?

At Modular, we don't just create lighting-we shape how spaces are experienced.

• 🌍 Work in an international, design-driven environment
• 💡 Be part of a team passionate about innovation and creativity
• 📚 Access continuous learning and development opportunities
• 🤝 Structured onboarding with dedicated support

🎁 Your benefits

• Flexible working hours
• Hybrid model (2 days remote)
• Lunch vouchers
• Collective bonus
• Medical insurance
• Pension fund
• Bike leasing
• Social events & well-being activities

Why this role?

It's a unique mix of customer interaction, technical exposure, and commercial ownership-ideal if you enjoy being close to the business and seeing the real impact of your work on projects and customer experience.

Everything we'll do for you

You can grow a lasting career here. We'll encourage you, support you, and challenge you. We'll help you learn and progress in a way that's right for you, with coaching and mentoring along the way. We'll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light up the future.