Senior Client Manager - Professional Services Sales (French-speaking)

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Join our Professional Services Sales team in our office in Baden or remotely across Switzerland as

Client Manager - Professional Services Sales (French-speaking)

As Client Manager (f/m/d) for our Swiss customers, you will be responsible for managing and expanding our customer relationships while selling and developing solutions for our customers based on OpenText products. Collaborating closely with the OpenText Account Executive, you will help shape our valued customers' digital strategy for Information Management

Key responsibilities

• Build and cultivate professional and trust-based customer relationships
• Develop and maintain the service sales pipeline to achieve the specified sales targets
• Qualify customer needs and identify sales opportunities
• Provide effort estimates and collaborate on contract content with our internal teams
• Oversee the complete sales process, including proposal approval, development, presentation, and negotiation
• Participate in requests for proposals (RFP/RFI)
• Ensure customer satisfaction through follow-up after contract signing and ensure remediation in case of deviation
• Strategic account development with our service portfolio

Qualifications

• Proven track record in the field of Enterprise Software and associated services (project management, enterprise architecture, change management)
• Demonstrated success in selling professional services
• Strong customer-centric focus (internally and externally), exceptional communication skills and a commitment to outstanding service
• Willingness to occasionally travel to customer locations and internal meetings
• Excellent French and English language skills, both written and oral. German and Italian would be a plus

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OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.