Senior Underwriting Associate, French Market

Not your everyday company

Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.

At Lemonade, you'll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.

Unlike most publicly traded companies, we're nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don't care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.

We're built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don't like spending our days in meetings and we skip committees altogether. At Lemonade, there's no such thing as going over someone's head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.

As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.

Awarded 'best workplace'

Best Workplace and Best-Led Company by Inc. Magazine

"World Changing" by Fast Company

Recognized as a World Changing Idea by Fast Company Magazine

Ranked #1 Home insurance in America

Won best renters and homeowners insurance in America by US News, and others

Best Pet Insurance in America

Rated "Best Overall Pet Insurance" by Better Homes & Gardens

Rated 4.9 on the App Store

Among the highest rated apps of all time

What you're applying for

We are seeking an (Senior) Underwriting Associate with underwriting, claims, or customer support experience - ideally in home insurance in the French market.

As part of our dynamic Underwriting team, you'll dive deep into complex scenarios while assisting our customers, making risk-based decisions, and contributing to the development and organization of team practices.

What you'll do

• Play a key role in shaping the underwriting guidelines and processes for home insurance products in multiple countries
• Initiate and contribute to high-level projects aimed at automating processes and improving team efficiency, quality, and customer outcomes
• Provide guidance and support to other team members, serving as a trusted resource
• Review policies about to renew and decide whether they're eligible for renewal
• Review suspicious policies and take proactive steps to mitigate risk
• Make decisions on internal referrals and on policies up for review using our underwriting guidelines and your experience and knowledge
• Communicate effectively with customers regarding underwriting investigations and decisions

What you'll need

• You speak and write English and French fluently
• 2+ years of home insurance experience in Underwriting
• Knowledge of the home insurance landscape in France, including relevant regulation and practices
• Confidence interpreting policy documents (including underwriting guidelines), and making decisions in the spirit of our underwriting philosophy
• Demonstrable communication, data analysis, and project management skills
• Superior problem-solving abilities, proven collaborative spirit, and the ability to learn quickly

Things to know...

Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.