Server Technician with French

Akkodis is a global digital engineering consulting company that enables organizations to innovate and accelerate by applying technology to redefine how processes and products are developed, powered and optimized. With deep expertise across AI, data, cloud, edge and software engineering, we combine technology and talent to deliver end-to-end solutions, from strategy and consulting to talent development and implementation.
With more than 20 years of experience in Bulgaria, our experts deliver technology solutions in the IT, Software, Cloud, and Digital fields. Our people are the foundation of our success. That's why we champion a company culture where talent is celebrated, and diversity is embraced. Now, we are looking for more talents to join us in our mission to engineer a Smarter Future Together.

Job Description

The Server Technician will provide technical expertise for server administration, tuning and ensure all supported servers maintain smooth operations through high-availability and performance standards.The Windows Server Administrator will be working independently or in teams and have the ability to effectively gain insight and develop solutions to meet customer's business needs.

Responsibilities

• Administration of server environments (Windows and/or Linux): server restarts, service checks, log analysis, and system resource monitoring (CPU, RAM, filesystem)
• Troubleshooting OS, database, middleware, and network-related issues; familiarity with common network protocols
• Handling and processing monitoring alerts, identifying root causes, resolving issues or dispatching to appropriate teams
• Development and maintenance of automation and evaluation scripts (PowerShell and/or Shell)
• Management of systems using virtualization technologies (e.g. VMware, Hyper-V, KVM, LXC, or similar)
• Processing complex tickets and incidents in line with defined procedures and SLAs
• Handling service requests received via monitoring tools and e-mail, including ticket creation and documentation
• Coordination with internal and external resolution groups, including on-site and data center teams
• Basic server hardware troubleshooting and coordination of hardware cases with vendors and DC teams
• Collaboration with security teams and participation in defining alerts and exceptions
• Maintaining clear documentation and following ticketing best practices
• Supporting team activities during peak times or major incidents
• Contributing to a collaborative team environment and good cross-team relationships
• Performing other related tasks as assigned by the manager

Requirements

• Fluency in French and English
• Experience with Windows Server and/or Linux environments
• Windows Server: Active Directory, PowerShell, Event Viewer
• Linux: distributions such as Ubuntu, CentOS, Red Hat; shell scripting and syslog analysis
• Experience with virtualization technologies (VMware, Hyper-V, KVM, or similar)
• Familiarity with databases such as MSSQL, MySQL, Oracle, or MongoDB
• Strong analytical and troubleshooting skills
• Ability to work independently with minimal supervision
• Proactive mindset with willingness to learn new technologies and processes
• Ability to research, analyze, and resolve unfamiliar technical issues
• Understanding of system configuration, performance, and resource management
• Experience with backup or monitoring tools is considered a plus
• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field is an advantage
• Experience in mixed environments (Windows or/and Linux)
• Exposure to enterprise monitoring, ticketing, and ITIL-based processes
• Prior work in 24/7 or production support environments

What we offer:

• Competitive remuneration package
• Referral bonus program
• 24/25 days of annual paid leave
• Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses, and more)
• Free Psychological Counselling via Green Line and on the spot
• Newborn or newly adopted child bonus
• Food vouchers - 76.70 EUR/month (150 BGN)
• Upskilling & reskilling training programs and e-learning hub
• Recognition awards
• Sports cards (partially covered by the employer) and company sports initiatives
• Special company discounts
• Various social and charity initiatives

The future is here for the making. Are you ready? Let's make incredible happen.