Service Administration Specialist with French (All genders)

Our Opening and Your Responsibilities

We would like to invite you to join our team for a back-office position within Service Administration.

In this role you will provide administrative support for service processes in the French market, including invoicing after service completion, verifying service coverage, and maintaining customer and contract data in SAP. You will cooperate with colleagues from the French back office and service teams.

The role is based in Warsaw, Poland.

Your main tasks:

• Service contract administration,
• Manage customer data, update data in the system based on information delivered by technicians or customers,
• Customer e-mail enquiries related to contract maintenance and contract renewal,
• Effective quote processing in SAP based on the agreement with the customer,
• Create agreed contract features relevant for appropriate services,
• Invoice of contract, ensure timely and accurate billing to customers,
• Cooperation with business partners in countries supported by the team,
• Ensure complete and timely electronic archiving all relevant documents,
• Prepare statistics and reports related to service administration.

What You Need to Succeed

• Professional experience in similar positions,
• Very good knowledge of French (B2),
• Good knowledge of English,
• Well-developed MS Office skills,
• Quick to learner and detail-oriented,
• Ability to work according to clearly defined rules and to manage priorities while meeting deadlines.

Our Offer to You

• Contract of employment [umowa o pracę], we are looking for a long term cooperation,
• Annual reward,
• Flexible working hours,
• Hybrid work model (3 days of work from the office per week),
• A diverse and inclusive workplace,
• Festive benefits paid in April and December,
• Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center,
• Possibility to extend medical care to family members,
• Life insurance with possible extended scope,
• Sports card (Medicover),
• Language courses,
• A vast training offer to support your development,
• Wellbeing activities, CSR, with space for your initiatives*
• Discounts for meals and special offers at Platan Business Park.

*We are focusing on entertainment and supporting your physical and mental health - check out our LinkedIn profile !

The recruitment process consists of the following steps:

• CV selection - we contact selected candidates
• Phone screening with a Recruiter (approx. 15 min)
• Initial interview with the Manager and Recruiter (video conference, approx. 1 hour)

The information obligation arising from Article 18 [3ca] of the Labor Code is fulfilled before establishing the employment.

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy .

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Job Reference #
22698

Preferred Location
Mazowieckie

Warsaw

Job Type
Full-time

Legal Entity
Mettler-Toledo Sp.z.o.o.

ul. Poleczki 21 02-822 Warszawa Polska