Set Up Control Analyst - French Speaker

Job Description

About Us

WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.

The Opportunity

The Control Analyst contributes to the security and compliance of operations carried out by WTW H&B France. Following a plan defined by the Internal Control and Operations Departments, he/she performs second-level controls on all operational processes: subscriptions, fleet management, premiums/commissions, claims, and complaints. The objective of the position is to verify the proper application of procedures, identify discrepancies, and document the results to ensure control of operational and regulatory risks.

What will you do?

Performing controls

• Perform controls defined in the H&B control plan, according to the frequency and methodology communicated.
• Examine the files, samples, or data extracts provided to verify the compliance and accuracy of the processing carried out by the set up teams.
• Apply the control checklists and analysis criteria in a consistent and documented manner.
• Identify any anomalies, discrepancies, or non-conformities observed, classifying them according to their nature and severity.
• Ensure full traceability of controls.

Documentation

• Populate monitoring and reporting tools (dashboards, databases, control platforms).
• Report major deviations requiring further analysis or corrective action.

Continuous improvement and quality of the process

• Propose adjustments to control grids or operating procedures when inconsistencies or inaccuracies are identified.
• Contribute to improving the reliability of control data (accuracy, consistency, completeness).

Qualifications

What You'll Bring

We are seeking a highly motivated professional with strong interpersonal skills who is keen to join a large and dynamic organisation.

• Solid knowledge of health insurance contracts within the French market.
• Fluent in French (minimum C1 level, C2 preferred).
• Basic understanding of internal control principles and associated control levels.
• Ability to apply control checklists consistently and with a high degree of rigour.
• Proficiency in MS Office tools, particularly Excel, SharePoint and Power BI, as well as monitoring tools.
• Ability to identify, classify and document anomalies in a structured and accurate manner.
• Good understanding of traceability and audit requirements.
• Methodical, rigorous and detail-oriented approach to work.
• Reliable, with strict adherence to procedures and compliance standards.
• Strong teamwork skills, with good organisational ability, adaptability and capacity to work autonomously.

Why WTW?

At WTW, we offer more than just a job-we offer a career. Here's what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job-it's a journey. Apply now and turn your potential into success with WTW!

WTW is an equal opportunity employer.