Description Position at Resolver
The exponential and ubiquitous growth of social media has led to an unprecedented diversity and severity of online harms. The speed in which digital technologies, media applications and social networking features evolve makes maintaining global situational awareness increasingly challenging.
A Specialist Analyst within the Human Delivery team will be responsible for monitoring the threat posed by bad actors, malicious groups and harmful behaviours. Whilst the role is primarily focussed on understanding and monitoring hate speech and harassment on the internet and social media, it will also require a willingness to work on associated content, including but not limited to, risks such as violent extremism, suicide and self-harm and child endangerment. The Specialist Analyst will play a key role in researching, investigating and documenting threats, trends, and vulnerabilities to disparate stakeholders.
The successful candidate will have a good understanding of threats and how they manifest online and are able to work in a challenging, time-sensitive environment on a wide variety of taskings. They will be able to write thorough, interesting and innovative intelligence reports, through conducting surface, deep and dark web research. The candidate will be responsible for helping to locate and inform the team of leads for research and investigation, support peer review of analyst work, and help design reporting documents for client outputs.
Welfare at Resolver is taken with the utmost sincerity; however, as this role deals with a variety of physical and digital threat landscapes, the candidate may occasionally be exposed to distressing content.
A successful analyst must be focused and unbiased when approaching problematic content and able to communicate the key risks, threats, trends and issues in a concise manner.
This job requires the use of a variety of qualitative and quantitative investigative research techniques to produce succinct and actionable intelligence. The candidate will contribute towards daily, weekly and long-term intelligence reporting and situational awareness activities.
Skills:
- Intelligence Analysis: Expertise in intelligence gathering, particularly OSINT and social media intelligence (SOCMINT).
- Threat Identification: Ability to identify and analyze emerging threats, trends, and narratives on digital platforms.
- Report Writing: Skilled in producing clear, concise, and actionable intelligence reports.
- Communication: Excellent written and verbal communication skills; adept at presenting findings to stakeholders.
- Collaboration: Proven ability to work effectively with cross-functional teams.
- Language Proficiency: Fluent in English, with fluency in French, Czech or Dutch (this includes the ability to read and write as well as speak fluently.
- Domain Knowledge: Deep understanding of the social media threat landscape, hate speech, harassment, and online abuse.
Qualifications:
- Experience in a security, policy, or tech environment.
- Familiarity with digital investigation and threat monitoring tools.
- Experience with producing regionally focused reports.
- Adaptability: Ability to quickly adapt to evolving digital trends.
Statement:
"This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post.
Resolver, a Kroll business, is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, colour, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.