Sr. Shared Services Representative-French Speaking

Extreme Networks Named to Computerworld's 2023 List of Best Places to Work in IT!

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.

We believe in "walking the walk" of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we're proud to foster an environment where every Extreme employee can thrive.

Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.

As a HR Representative / Sr. HR Representative, you play a key role in enabling operational excellence in our people operations. You will work in partnership across multiple stakeholders including French Works Council (CSE) ; geographies and time zones to administer and manage cohesive processes and solutions of our end-to-end HR processes and services.

Make Your Mark:

HR Rep / Sr. HR Rep. works in a shared services capacity and supports the HR Business Partners, the Managers and Employees, as an EMEA region SME. You will be responsible for the end-to-end employee life cycle (onboarding to offboarding), local regulations and compliance, good knowledge of compensation and benefit plans and be ready to partner with all functional subject matter experts - HR Business Partners, Payroll, IT, Finance, Facility, accounting and third-party vendors, etc. This role also drives regional compliance processes and works with HR Business partners to support relevant and timely employee engagement activities.

Manage Employees' end-to-end lifecycle.

• End to end onboarding ownership and administration, including but not limited to: creating and maintaining employee files, verifying work authorization, reviewing background check status and results and escalating issues as needed and ensuring a smooth transition for new hires
• Coordinate with HR Business Partners and the Talent Acquisition team on the Candidate Success Program
• Manage the employee exit process, including conducting exit interviews, processing termination paperwork.
• Participate and drive integration projects as a key contributor.
• Project coordination/ management, as needed
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People Operations

• Support GLOBAL employee activities in HR Service Delivery model
• Serve as a strong consultative partner to HR Business Partners in service delivery.
• Meet expected business performance goals by providing full range of customer service
• Participate in scheduled and ad hoc training/programs/workshops in order to improve policy and process acumen.
• Coach and consult with managers and employees on HR systems requirements; trouble shoot as needed.
• Partner with HRIS / Oracle IT team in developing process improvement models to maximize operational efficiencies, meet deadlines and provide for a productive work environment.
• Consult and partner with Legal/Compliance/HRBPs/HRIS team to research, document, implement and execute any new and/or revised changes to policies and procedures
• Validate new hire and employee change activities in HRIS system (Orcale)
• Partner with HRIS team to gather, review and provide required data for audits
• Responsible for internal transfers and promotions, including HRIS updates and documentation.
• Temporary employee and contractor management
• Partner with respective team for work authorization needs
• Provide employment certificates, addendums to employees when needed.
• Respond to internal employee / customer data requests, including reports and queries, from managers, employees and HR partners, keeping appropriate parties informed about the status of requests.
• Monthly payroll inputs gathering and coordinating with payroll and accounting.

Compensation And Benefits

• Manage administration tasks for employee benefits programs, including health, life and accidental insurance, and continuously reviewing the benefits schedule and relevance
• Partner with payroll to ensure processing and all employee movements are accurate
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Employee Relations and Compliance

• Implement and maintain HR policies and procedures, ensuring compliance with local labor laws and company standards.
• Assist in the development, implementation, and communication of HR policies and procedures.
• Ensures 100% data integrity and compliance in all HR documents, systems, and tools including the HRIS and all shared drives

Employee Engagement

• Administrative Support
• Handle general administrative tasks such as document management, filing, and correspondence.
• Ensure HR-related documentation, such as employee records and contracts, is accurate and up to date.
• Any other adhoc projects as assigned
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What You'll Bring:

• Years of Experience in Related Field: At least 4-5 years of HR operations generalist experience in a multinational organization
• Education: Bachelors degree in Human Resources or other areas
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Technical/Specialized Knowledge, Skills, and Abilities:

• HR functional experience with an understanding of HR operations, employment laws and experience in employee data management in a multinational organization
• Working experience with relevant local labour laws
• Previous HRIS experience
• Strong verbal and written communication skills
• Strong attention to detail
• Strong analytical skills
• Initiative to resolve issues independently and come up with new processes and methods
• Ability to work independently and in a team environment
• Ability to maintain confidentiality of human resources information and employee records
• Strong interpersonal skills
• Ability to prioritize workload and provide timely follow-up and resolution
• Ability to work effectively in a fast-paced environment and handle multiple projects
• Experience interacting and working with all levels of management and staff on a regional and global scale
• Proficiency with email, calendars and Microsoft Office Suite (Microsoft Word, Power Point, Excel)

We're Even More Excited If You Have:

• Previous experience with Immigration processes
• Previous experience with Oracle HRMS
• Worked in a high growth environment

Role Requirements:

• Bachelor's degree, Business Administration, or related field
• At least 3+ years of experience as a HR generalist / HR representative / HR Operations or in a related role
• Business fluent in French and English
• Demonstrated knowledge of HR policies and practices
• Practical experience in collaboration with a French Works Council (CSE) and awareness of legal requirements.
• Strong communication and interpersonal skills
• A can do attitude is a must

Extreme Networks offers

• Good opportunities for professional growth and career advancement as company is growing
• Expand valuable experience and insights in the tech industry
• Meaningful work to help build the people that are solving big problems
• Work life balance by offering flex work and WFH