Supply Chain Analyst with French & English (1)

Company Description

Created over 30 years ago and based in more than 30 countries, ALTEN Group supports its customers' development strategies in the areas of innovation, R&D and technological information systems. ALTEN works with key actors in the Aeronautics & Space, Defense & Naval, Security, Automotive, Rail, Energy, Life Sciences, Finance, Retail, Telecommunications and Services sectors.

ALTEN Delivery Center Eastern Europe (ADC Eastern Europe) is part of ALTEN Group's offshore delivery centers network, together with centers from other regions such as Morocco, India, Mexico, and Spain.

At the moment, ADC Eastern Europe has 400 employees, three sites (Iasi, Bucharest and Gliwice) and offers engineering and IT consulting services for international clients from the automotive, aero, energetic, finance or life sciences sectors. Our team focuses on cultivating a feeling of belonging to a technical environment based on creativity and constant innovation.

Job Description

We are looking for a Supply Chain Analyst with French & English to join our team.

• Experience or a clear interest in customer service
• and customer satisfaction.
• Ideally a degree in purchasing, supply chain or
• logistics
• Strong problem solving, decision making skills
• Experience of working with airlines
• Strong ability to adapt in a dynamic and changing
• environment
• Negotiation and communication skills
• Fluent in English and French
• Fundamentals of project and process
• management, experience with KPIs
• Focused on customer satisfaction

Qualifications

• Analyse customer demand and the applicable specifications and requirements, identify urgency and apply associated processes to respond to the need.
• Identify all potential solutions (stock, repair order, purchase order, loan order, standardised changes, swaps of solutions with other priorities, among others).
• Process the booked solution and maintain a clear communication flow with the customer focal point (FCO).
• Align all parties involved to move the process forward in order to deliver on time and quality to the customer.
• Participation in the weekly operations meeting, presenting weekly KPIs, escalating potential issues and proposing solutions for continuous improvement.
• Attend meetings set up with FCOs to respond to complex customer demands and crisis management.
• Ensure quality work and customer satisfaction.

Additional Information

If it sounds like a great opportunity, look below to see what's in it for you:

• Home/office working possibilities- Enjoy flexible working hours and the ability to choose if you want to work from home or pop into the office, you are free to choose;
• Career Growth Opportunities -Immerse yourself in a world of exciting potential for advancing your career, where professional development and personal growth are nurtured within our organization.
• We do things better together - teamwork, supportive people & positive dynamics.
• Innovative Work Environment - Join a team that fosters creativity, encourages innovative thinking, and values out-of-the-box solutions.
• Cutting-Edge Technology - Work with state-of-the-art tools and technologies, allowing you to stay at the forefront of automotive software development.
• Continuous learning and opportunities - you'll be constantly exposed to new concepts, ideas and frameworks from your peers as you work on different projects challenging you to stay at the top of your game;
• Training and Development - Access ongoing training programs and workshops to enhance your skills and stay updated with the latest industry trends.
• 25 annual leave days - we value downtime to recharge and reset, ensuring that everyone at ALTEN Delivery Center Eastern Europe has work/life balance;
• ...and, so you can see we mean it, we have implemented the Floating Days policy- we grant our colleagues paid days off as a substitute for the public holidays that fall on weekends;
• Loyalty bonus
• Health and Wellness(Medical Subscription, Eyes Glasses Vouchers, 7Card and Bookster);
• Meal tickets