Support Associate (French speaking)

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

☆ Join Wolt as a Full-Time or Part-Time French Speaking Support Associate! ☆

Are you a great communicator? Do you enjoy working in a fast-paced, dynamic environment? Excited to be a part of a supportive team? If your answer is "yes," then this role might be perfect for you!

We're looking for full-time or student part-time (30 hrs/week) Support Associates who can communicate fluently in French and English, both in writing and speaking.
You'll join our Support team for the North region in Budapest (Office location: 2nd district) and as part of our Shared Service Center, you'll be supporting Wolt countries and making a real impact every day.
♥ What You'll Be Doing

• Assisting customers, courier partners, and venues across multiple countries via live chat and phone
• Helping ensure smooth and efficient delivery operations
• Working closely with the support team and other Wolt teams to continuously improve our service

What We're Looking For

You don't need previous customer service experience - we'll train you! If you do have experience, that's a bonus, but what really matters is your attitude and eagerness to learn.

You're a great fit if you:

• Communicate clearly, warmly, and with a customer-first mindset
• Learn quickly, multitask with ease, and enjoy a fast-paced environment
• Availability and the right to work in Hungary
• You can work minimum 30 hours per week across different shift types (morning, evening, weekend) as required since we operate 24/7
• You have professional working proficiency in French and English

What You'll Get by Joining Us

• Our starting salary for a 40-hour full-time position is 467,000 HUF gross per month, plus a shift and language allowance. The base hourly rate for students is 2,800 HUF.
• Medical insurance
• Wolt credits cashback benefit
• Sports discounts
• Access to Wolt-wide training programs
• Fruits, snacks and drinks at the office
• A friendly, growth-oriented environment where your work truly matters

Ready to Apply?

We'd love to meet you!

Join us and be part of a team that's shaping the future of support at Wolt! ♥

Please note: We'd love to hear your authentic voice. Using Google or ChatGPT in your responses is not permitted.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.